Medical Assistant

Job Description Summary

The Medical Assistant (MA) is responsible for providing high-quality, compassionate clinical and
administrative support to physicians, hospitalists, and other healthcare professionals in outpatient and
hospital-based settings. This role ensures efficient patient flow, accurate documentation, and exceptional
patient care through coordination, education, and hands-on service delivery while adhering to established
clinical guideline* provider supervision standards, and organizational policies.

How will you make an impact & Requirements

Location: 9520 Bonita Beach Rd. Bonita Springs, FL

Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information. • Assists providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety. • Performs EKGs, immunizations, and specimen collection in accordance with policy and competency standards. • Prepares, labels, and processes laboratory samples and point-of-care tests accurately. • Maintains infection control, safety protocols, and equipment calibration across all clinical areas. • Supports providers with patient triage, care coordination, and transitions across clinical settings. • Provides patient education regarding medications, treatment plans, chronic condition management, and preventive care. • Accurately document clinical data, provider instructions, and patient updates in the electronic health record (EHR). • Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to ensure timely care. • Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as needed. • Monitors inventory levels and prepares examination or procedure rooms with required supplies and equipment. • Participates in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement. • Facilitates communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care. • Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards. • Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient populations. • Demonstrate excellent guest service to internal team members and patients.

Qualifications • High school diploma or equivalent required. • Certified or Registered Medical Assistant (CMA, RMA, or CCMA) credential required. • Maintains active certification and participate in continuing education to ensure ongoing competency and compliance with credentialing standards. • Prior clinical or internship experience preferred but not required. • Graduate of an accredited Medical Assistant program required. • Basic Life Support (BLS) certification required. • Bilingual (English/Spanish) preferred. • Basic computer literacy: familiarity with electronic health record (EHR) systems preferred. • Skilled in obtaining and documenting vital signs (blood pressure, temperature, pulse, respiration, SpO₂, height, and weight). • Proficient in EKG administration and other routine diagnostic procedures as directed by the provider. • Knowledge of infection control, universal precautions, and sterile technique. • Competent in assisting with minor procedures, patient preparation, and clinical room setup. • Proficient in medical terminology, documentation accuracy, and appointment scheduling. • Ability to manage multiple priorities, follow workflows, and maintain confidentiality. • Excellent communication, customer service, and team collaboration skills. • Demonstrates professionalism, accountability, and teamwork consistent with the organization's mission, vision, and values. • Committed to continuous learning, patient-centered care, and upholding quality and safety standards. • Ability to work independently in a fast-paced, cross-functional environment.