Medical Front Office - Patient Service Specialist

Patient Service SpecialistWhen patients enter our outpatient physical therapy center in Largo, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.Location: Largo, FLType of Employment: FulltimeSchedule: Weekdays (Varies between 7am and 6pm)Compensation: Starting at $17/hour (pending experience)Why Join Us:Start Strong: Our mentorship and orientation programs ensure a successful transitionRecharge & Refresh: Generous PTO to maintain a healthy work-life balanceYour Health Matters: Comprehensive medical/RX, health, vision, and dental plan offeringsInvest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protectionResponsibilities:Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development teamCollect co-pays from patients, manage payer approvals and conduct insurance authorizations and verificationsQualifications:Minimum Qualifications:High School Diploma or GED1 Year of Medical Office ExperienceInsurance Verification Experience1 Year of Scheduling ExperiencePreferred Qualifications:Health care experienceBilingualPrevious Therapy Experience1 Year of Front Desk ExperienceGo Anywhere with Us! 1900 centers in 39 states offering internal movement. Equal Opportunity Employer/including Disabled/Veterans.