Product Manager with GenAI

The Judge Group

Charlotte, NC

Our client is currently seeking a Product Owner/ Manager with GenAI based in Charlotte NC

Key Responsibilities

Serve as the primary AI Product Owner supporting production environments during platform migration initiatives.
Provide hands-on AI production support and incident management for critical business applications.
Troubleshoot and resolve complex production issues, ensuring minimal disruption to users.
Partner with business users, technology teams, and stakeholders to identify, prioritize, and resolve application-related challenges.

Required Qualifications

Proven experience as an AI Product Owner , AI Support Lead, or Production Support Analyst in an enterprise environment.
Strong hands-on experience providing AI production support for business-critical applications ( required ).
Excellent critical thinking, analytical, and problem-solving skills ( required ).
Strong troubleshooting and technical support experience with the ability to quickly identify and resolve issues.

Preferred Qualifications

Experience in Commercial Credit, Banking, or Financial Services environments.
Knowledge of AI-enabled applications, workflows, and support processes.
Experience with incident management, root cause analysis, and production monitoring tools.

Apply

Vacancy posted 6 hours ago

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