Server

WhirlyBall Server Position

WhirlyBall is currently seeking extraordinary Servers to join our team. This is a phenomenal role for you if you love a fast-paced and dynamic environment. To be a part of our team at WhirlyBall, it means that you are friendly, upbeat and highly motivated. Please note: you must be at least 21 to hold this position.

What is WhirlyBall?

Picture a combination of lacrosse and bumper cars played by two teams of five alongside eight bowling lanes, a four-lane VIP bowling suite, hyper bowling, a laser tag area, private event space and our flagship restaurant, The Pivot Room. We pride ourselves on crafting a space where you can come get your game-face on or relax with some food and beverage. We are an equal opportunity employer.

What you'll do?

• Ensure the overall guest experience exceeds expectations and anticipate guests' needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Understand and respond knowledgeably to questions about the restaurant and menu
• Use sales techniques to present and encourage current promotions to guests
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Credit Card terminals
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed

Requirements

• Previous experience not required; in depth training provided from the outset.
• Flexible schedules available.
• You are reliable and punctual
• Good judgment skills and adaptive attitudes
• Competitive compensation
• Part-time and full-time positions available. Some weekend availability is preferred.
• Great opportunity for professional growth and restaurant operations experience.

The Perks:

• Competitive compensation, opportunity to earn tips for extraordinary service
• In-depth training to set you up for success
• Experience working in a fast-paced facility, face-to-face with guests
• Great opportunity for growth in the venue industry as well as performance industry