Behavioral Health Lead Clinical Supervisor

Behavioral Health Lead Clinical Supervisor

The Behavioral Health Lead Clinical Supervisor provides direct clinical services and clinical leadership for Growing Hope's behavioral health work with children, youth, and families involved in child welfare, foster care, family preservation, transitional housing, and related social service systems. This position supports youth and families through individual, family, and group services, while also providing clinical consultation and guidance to behavioral health staff, contract therapists, RBHS workers, and interns.

This role is responsible for helping youth and families build stability, reduce risk, strengthen protective factors, and improve functioning across home, school, placement, and community settings. The Behavioral Health Lead Clinical Supervisor understands adolescent behavior through a trauma-informed, strengths-based, family systems, and behavioral health lens, including the ways trauma, placement disruption, substance use, family stress, emotional dysregulation, and environmental factors may contribute to behavioral and mental health needs.

In addition to providing direct services, this position supports the quality and consistency of daily behavioral health practice. The Behavioral Health Lead Clinical Supervisor provides enhanced clinical support for complex cases, consults with staff on behavioral interventions and service planning, supports transition and continuity-of-care planning, and provides in-the-moment coaching to help less experienced staff strengthen their clinical judgment, documentation, family engagement, and intervention skills.

This position plays an important role in ensuring that services are clinically appropriate, Medicaid-compliant, well-documented, and coordinated across internal programs and external partners. While the role includes support for program quality, documentation, and compliance, its primary focus is clinical service delivery, staff development, and the consistent use of trauma-informed, evidence-based, and family-centered practices that support positive outcomes for children, youth, and families.

Children, youth, and families served by Growing Hope often face complex needs connected to trauma, family disruption, placement instability, behavioral challenges, system involvement, and gaps in coordinated care. They need behavioral health services that are clinically sound, compassionate, consistent, and connected to the people and systems already involved in their lives.

The Behavioral Health Lead Clinical Supervisor helps make that possible. This role provides direct clinical support to youth and families while also strengthening the practice of the staff and providers serving them. Through clinical consultation, coaching, service planning, documentation review, and collaboration across programs, this position helps ensure that children and families receive care that is thoughtful, timely, individualized, and grounded in dignity and hope.

This role is essential to building a behavioral health program that is both clinically strong and sustainable. By supporting staff, improving care coordination, strengthening Medicaid documentation, and modeling high-quality practice, the Behavioral Health Lead Clinical Supervisor helps Growing Hope expand access to behavioral health services while maintaining the quality and integrity families deserve.

Direct Clinical Services & Case Support

• Provide direct clinical services to children, youth, and families, including individual therapy, family therapy, group services, crisis support, clinical consultation, and service planning as appropriate.
• Maintain a limited caseload as needed to support program needs, model clinical best practice, address service gaps, and remain closely connected to the realities of service delivery.
• Complete or support diagnostic assessments, treatment plans, individualized service plans, behavior modification plans, crisis stabilization and safety plans, transition plans, and discharge or continuity-of-care plans.
• Provide enhanced clinical support for complex cases involving trauma, placement instability, emotional dysregulation, aggression, substance use concerns, family conflict, school challenges, or other behavioral health needs.
• Assess youth and family strengths, risks, needs, protective factors, barriers to progress, and changes in functioning across home, school, placement, and community settings.
• Use trauma-informed, strengths-based, family-centered, systems-based, and behavioral approaches to support youth and family progress.
• Help youth and families understand behavior patterns, build coping and regulation skills, improve communication, strengthen relationships, and reduce risk.
• Support transition planning and continuity of care when youth move between placements, services, programs, providers, or levels of care.
• Document all direct services accurately and timely in the designated electronic record system and in accordance with Medicaid, agency, and payer standards.

Clinical Consultation & Behavioral Health Leadership

• Provide clinical consultation to behavioral health staff, contract therapists, RBHS workers, interns, and other staff supporting children and families.
• Consult with staff on behavioral interventions, treatment planning, family engagement, crisis response, safety planning, and coordination of care.
• Provide in-the-moment coaching to support the professional growth of less experienced clinical and behavioral health staff.
• Help staff understand youth behavior through a lens of trauma, development, family systems, attachment, behavioral health needs, substance use concerns, environmental stressors, and protective factors.
• Support staff in identifying appropriate interventions that lower risk, strengthen protective factors, and improve functioning.
• Assist with clinical decision-making in complex or high-risk situations, including when additional assessment, referral, escalation, or partner coordination is needed.
• Participate in case staffing, multidisciplinary meetings, care coordination meetings, and internal consultation meetings.
• Model calm, ethical, clinically sound decision-making in situations involving family stress, safety concerns, service barriers, or complex system dynamics.
• Promote consistent use of trauma-informed, evidence-based, culturally responsive, and family-centered practices across behavioral health services.

Service Planning, Documentation & Medicaid Compliance

• Support the development, review, and monitoring of clinical documentation, including assessments, treatment plans, behavior modification plans, progress notes, monthly summaries when applicable, safety plans, and transition plans.
• Ensure behavioral health services are clinically appropriate, medically necessary, clearly linked to identified needs, and documented in accordance with Medicaid, payer, state, and agency requirements.
• Review documentation for quality, timeliness, accuracy, service linkage, progress toward goals, and compliance with applicable standards.
• Help staff strengthen documentation so that records clearly reflect the child or family's needs, interventions provided, response to services, progress, barriers, and next steps.
• Support authorization, reauthorization, and continued-stay processes by ensuring clinical documentation supports service need and medical necessity.
• Collaborate with billing, compliance, finance, program leadership, and the CIO to identify and address documentation or workflow issues that may affect Medicaid billing or service integrity.
• Assist with internal quality reviews, chart audits, documentation coaching, and corrective action when needed.
• Maintain knowledge of Medicaid expectations, South Carolina behavioral health requirements, MCO requirements, confidentiality standards, mandated reporting obligations, and agency policies.
• Support agency readiness for Medicaid, MCO, accreditation, contract, and internal compliance reviews.

Supervision & Staff Development

• Provide clinical supervision, consultation, and support to assigned behavioral health staff, contract clinical therapists, part-time RBHS workers, interns, or other team members.
• Support onboarding and training for new behavioral health staff and contractors.
• Orient staff to Growing Hope's behavioral health model, child welfare context, Medicaid documentation expectations, family engagement practices, service coordination standards, and internal workflows.
• Provide coaching and feedback to improve clinical practice, documentation quality, family engagement, service planning, and intervention skills.
• Support staff in developing clinical formulations, treatment goals, behavior support strategies, crisis plans, and transition plans.
• Provide structured and informal opportunities for clinical learning, case consultation, and skill development.
• Assist with performance feedback, accountability, and professional development in coordination with leadership and HR as appropriate.
• Promote a professional, supportive, accountable team culture that balances clinical excellence, compliance, flexibility, and compassion.

Program Support & Cross-Functional Collaboration

• Work closely with the Chief Information Officer to strengthen behavioral health systems, documentation workflows, service tracking, dashboards, quality review tools, authorization processes, and compliance monitoring.
• Collaborate with internal programs, including foster care, family preservation, transitional housing, RBHS, family support, and other Growing Hope services to coordinate care for children and families.
• Support development and refinement of behavioral health policies, procedures, templates, training materials, clinical tools, and staff guidance.
• Help identify service gaps, workflow barriers, documentation issues, training needs, and opportunities to improve the quality and consistency of care.
• Support the growth of behavioral health services, including preparation for additional Medicaid MCO relationships, payer requirements, referral pathways, and service line development.
• Participate in planning related to staffing models, clinical capacity, service utilization, documentation quality, program outcomes, and