Customer Service Representative

Join The 1st Franklin TeamJoin the 1st Franklin team in our South Georgia- Recovery Center.$15.00 – $16.99 per hourWe are looking for an individual who is open-minded and focused with a team player mentality. This position works closely with Branch Operations and the court system utilizing professionalism, patience, curiosity, a results-orientation, to perform responsibilities. Principal Accountabilities and Key ActivitiesProcess and file suits in various state courtsPrepares and processes documents for filing legal action through the court systemConducts follow-up communication with court system on progress of action filedResolve issues with court system for documents improperly filedObtains contact information for us in collections and recovery effortsPerforms a wide variety of clerical dutiesEducation, Qualifications and ExperienceHigh School Diploma or equivalentServing our customers by working onsite at the Recovery Centers location(s) is an essential function of this job (working from home is not permitted under any circumstances)Demonstrate the ability to analyze relevant information and apply individual judgmentAdvanced interpersonal relationship skills at a variety of levels and greatly differing social and business settingsAbility to maintain confidential business and personal informationAction and result focusedStrong communication skills (verbal / written)Proficient with MS Office Suite productsMust possess a valid driver's license and the ability to operate an automobile1st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time. 1st Franklin Financial