Clinical Administrative Assistant II
Cleveland Clinic - Mellen Center
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title
Clinical Administrative Assistant II
Location
Cleveland
Facility
Cleveland Clinic Main Campus
Department
Division Of Radiology-Diagnostics Institute
Job Code
B99911
Shift
Days
Schedule
8:30am-5:00pm
Job Summary Job Details Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
The Clinical Administrative Assistant serves as a key point of contact for patients, physicians, and nurses in a fast-paced clinical environment. This role manages a high volume of incoming calls and EPIC communications, including MyChart messages, prescription refill requests, and patient inquiries. The position requires excellent communication skills, strong attention to detail, and the ability to respond promptly and accurately while managing multiple priorities and supporting efficient clinical operations.
A caregiver in this position works 8:30am - 5:00pm. A caregiver who excels in this role will:
Patient Facing
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
Clinical Administrative Assistant II
Location
Cleveland
Facility
Cleveland Clinic Main Campus
Department
Division Of Radiology-Diagnostics Institute
Job Code
B99911
Shift
Days
Schedule
8:30am-5:00pm
Job Summary Job Details Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
The Clinical Administrative Assistant serves as a key point of contact for patients, physicians, and nurses in a fast-paced clinical environment. This role manages a high volume of incoming calls and EPIC communications, including MyChart messages, prescription refill requests, and patient inquiries. The position requires excellent communication skills, strong attention to detail, and the ability to respond promptly and accurately while managing multiple priorities and supporting efficient clinical operations.
A caregiver in this position works 8:30am - 5:00pm. A caregiver who excels in this role will:
Patient Facing
- Manage incoming correspondence for disbursement to the appropriate practice.
- Serve as the first point of contact for outside and internal referrals and patient/family inquiries, and triage appropriately.
- Manage external medical records, including initial and follow-up phone calls and entering images into the EPIC system.
- Effectively document and convey patient matters to appropriate medical professionals and initiate pending order and labs, etc.
- Manage physician clinic schedules, including slot management and reconciling scheduling errors.
- Collect insurance information, forward it to Patient Financial Advisors and follow-up as required.
- Assist patients with check-in for virtual appointments.
- Initiate patient referral processes and monitor referrals for empaneled patients.
- Assist with messages and inbound calls.
- Other duties as assigned.
- Respond to provider's emails and manage staff out-of-office arrangements.
- Respond to referral emails
- Schedule meetings, manage travel and reimbursement processes, and assist with recertification/licensing renewal.
- Offer IT assistance.
- Arrange and execute all department events and manage incoming mail.
- Take and transcribe meeting minutes.
- Other duties as assigned.
- High School Diploma or GED
- 3 years of administrative assistant experience in a professional setting
- OR Associate Degree or Bachelor's Degree may substitute two years of experience
- Experience with Electronic Medical Records
- Must complete EPIC training during first year
- Experience using Microsoft Office Suite products (Outlook, Word, Excel or Power Point)
- *Experience may be assessed with an on-line Skills Assessment
- Associate's Degree
- Healthcare experience
- Typing proficiency of with accuracy
- Ability to perform work in a stationary position for extended periods
- Ability to operate a computer and other office equipment
- Ability to travel throughout the hospital system
- Ability to communicate and exchange accurate information
- In some locations, the ability to move up to 20 pounds
- Follows standard precautions using personal protective.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Clinical Administrative Assistant II in Cleveland, OH vacancy
- ...support we provide and are committed to the highest level of customer satisfaction. ICS is seeking an Executive Assistant/Administrative Assistant II to join our team! The individual will provide administrative and program support services to the Department of...SuggestedFull timeContract workTemporary workFor contractorsWork at officeNight shift
- At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring... ...Health System team, and The Power of Every One. Job Title Administrative Assistant II Location Cleveland Facility Cleveland Clinic Main Campus...SuggestedWork at officeShift work
- Job Description - Clinical Administrative Assistant (2600040G) Clinical Administrative Assistant - ( 2600040G ) A Brief Overview Provides safe efficient age specific clinical, reception, communication and guest relations support using verbal, electronic, and written techniques...SuggestedWork experience placement
$16.47 per hour
Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world... ...the most respected healthcare organizations in the world. Administrative Assistants are a vital part of Cleveland Clinic’s operations, enabling...SuggestedHourly payWork at officeShift work- ...Clerical/Admin - Administrative Assistant Pride-Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement...SuggestedLocal area
- ...supervision* of a certified clinician, assist certified and/or licensed practitioners... ...and perform other assigned tasks. The Clinical Aide will work under the general direction... ...technical fabrication, and complete administrative tasks. Complete and maintain accurate...
$104.6k - $139.47k
...when appropriate. Provides mentorship to Scheduler I & Scheduler II Team Members. Other duties as assigned. Attendance at work... ...401(k) Matching Paid Time Off Paid Holidays Short and long-term disability Employee Assistance Program #J-18808-Ljbffr Cumming GroupFull timeTemporary workFor contractorsLocal area- ...We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: ~ Assist with store functions and day-to-day store activities ~ Help...Full timeContract workSeasonal workLocal area
$43.78k - $61.29k
...Position Type: Administration and Professionals Date Posted: 2026-09-18 Location: Administration or As Assigned ABOUT... ...application** Under direct supervision, the Administrative Assistant provides administrative and clerical support to a department...Work at officeLocal area- MetroHealth seeks a Medical Assistant at the Main Campus in Cleveland to support clinicians in outpatient settings. You will schedule patients, obtain pre-authorizations, register patients, and collect specimens while performing basic screenings. The role emphasizes patient...
- ...this position. Examples of Duties Provides specialized administrative support in preparing personnel action forms, processing... ...Comprehensive Medical & Dental Plan Paid Time Off Life Insurance Deferred Compensation Plans Employee Assistance Program...Permanent employmentFull timeWork at office
- ...Administrative AssistantThe Administrative Assistant is a pivotal position that contributes to the efficient functioning of our educational institution's administrative processes. The Administrative Assistant is responsible for providing excellent customer service, and...Work at officeLocal areaFlexible hours
- ...Administrative Assistant 2Oversees internal office coordination and administrative support, by serving as the first point of contact in the office. Manages scheduling and event coordination for staff and leadership. Processes invoices, purchase orders, reimbursement,...Work experience placementWork at office
- ...Administrative AssistantIt's fun to work in a company where people truly believe in what they're doing!Our intention is to have employees... ...financial stewardship, leadership and care.The Administrative Assistant provides support to an executive and/or department to ensure...Work at officeLocal area
- ...Administrative SecretaryUnder the supervision of the Building Principal, this candidate will have responsibilities which include providing... ...a secretary who maintains confidentiality, and the personal assistant to one or more administrators. Performs duties that entail a...Work experience placementWork at office
- ...Job Description Day to Day: The Administrative Assistant supports the Laboratory Operations Manager by handling invoicing, maintaining records, and managing general desk and office tasks. The role involves reviewing and organizing proposals, preparing documents,...Work at officeLocal area
$25 - $30 per hour
...hard copy filing either on-site or in storage.Complete other administrative duties as assigned, such as:Make travel arrangementsProcess and... ...your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required...Hourly payTemporary workFor contractorsWork at officeFlexible hours- ...Administrative AssistantThe Administrative Assistant will report to the Human Resources Generalist. The Administrative Assistant plays a key role in maintaining an organized and efficient office environment. This entry-level position provides administrative coordination...Work at officeMonday to Friday
- Neal R. Gross and Co. is a leading Court Reporting and Transcription services company based out of the Washington, DC area with work across the country. Our clients include local, state and federal courts, the House of Representatives, Department of Defense and clients...Contract workLocal areaFlexible hours
- Freelance Court Reporter Stenographer Cleveland Office - Cleveland, OH 44101 Overview Position Type: Contractor Education Level: None Travel Percentage: Up to 50% Description Join Esquire as a Freelance Court Reporter/Stenographer — a critical role where...For contractorsFreelanceWork at officeRemote workFlexible hours
- ...rotating shifts, free parking and are close to the turnpike and I71. Come join our team! #loveajobthatlovesyouback ADMINISTRATIVE SUPPORT ASSISTANT 3E/MEDICAL SURGICAL/STEPDOWN 3E is a 32 bed medical/surgical unit that has a variety of older adult patients, with...Local areaRotating shift
$61.4k - $101.8k
...and that's why there's nowhere like RSM. The executive assistant senior will provide skilled and efficient support to select RSM... .... In addition, the executive assistant senior may fulfill administrative requests through the ESS request site. This position requires...Work experience placementInternshipWork at officeLocal area- ...Mission, Vision and Institutional Learning Goals, the Executive Assistant to the Executive Offices (EA) provides day-to-day management... ...support across the Executive Offices. The EA provides administrative support that allows the Executive Offices to operate proactively...Work at officeMonday to FridayAfternoon shift
$21.07 - $26.63 per hour
...maintain proficiency in: Diagnosis Related Groupings (DRGs) ICD-10-CM ICD-10-PCS CPT HCPCS Abstract and code clinical information from electronic health records. Meet established productivity and quality standards. Collaborate with providers...Hourly pay$15.75 per hour
...Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and...Hourly payPart timeWork at officeShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Clinical Administrative Assistant II. Be the first to apply!
Related searches
- medical reviewer Cleveland, OH
- clinical reviewer Cleveland, OH
- medical records clerk Cleveland, OH
- medical records administrator Cleveland, OH
- medical records reviewer Cleveland, OH
- clinical documentation specialist Cleveland, OH
- health records assistant Cleveland, OH
- medical record assistant Cleveland, OH
- first team staffing Cleveland, OH
- administrative associate Cleveland, OH


