Jewelry Operations Associate

Jewelry Operations Associate

Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

You will be: Under direction from the Jewelry Selling Manager, the Jewelry Operations Associate is responsible for supporting all operational functions of the Jewelry Department, including but not limited to processing new merchandise, processing return to vendor and transfer transactions, processing repairs, organizing trunk shows, performing daily case counts and inventory maintenance, and conducting special communications with the Corporate Buying Team.

What you will do:

Receive, verify, and properly book all jewelry in accordance with company standards (photocopy all fine jewelry, reconcile all PO issues with the buying office)

Ensure all merchandise is entered into the case count system after it has been received

Retrieve and process all merchandise to be returned to the vendor or transferred in accordance with company standards (properly pack merchandise, retrieve a tracking number for all outbound shipments)

Maintain a repair log, check merchandise in/out and track all repairs sent to the vendor or local shop

Submit repair invoices with proper documentation to Accounts Payable

Receive all merchandise for trunk shows and verify the number and condition of the pieces against the manifest list

Assist in trunk show set-up/take-down, compile results and recap the trunk show business

Ensure case counts are completed and all discrepancies are reconciled

Reticket all merchandise without tickets (returns or anything with a non-readable tag)

Prepare all special order requests and submit to buyers

Assist Selling Manager and associates on the selling floor as necessary

Ensure the department is stocked with supplies

Other store initiatives as assigned by management

Ad hoc responsibilities as needed

What you will bring:

Ability to quickly learn systems, jewelry standards, and IT applications

Bachelor's degree, or equivalent experience

Your life and career at Exemplar Luxury Group:

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact View email address on click.appcast.io.

Salary Range $17.05 - $21.32*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.