Project + Operations Coordinator
Closet Factory - Phoenix
Job Description
Job Description
We are seeking an experienced, highly organized Project + Operations Coordinator to become an integral part of our growing custom cabinetry and construction business. This is not a traditional administrative position—it’s an operations-focused role for someone who understands the construction industry and enjoys creating efficient systems that keep projects moving from start to finish.
The ideal candidate has experience in construction or custom cabinetry, is exceptionally detail-oriented, communicates professionally with clients and vendors, and thrives on improving workflows and processes.
Responsibilities- Coordinate daily office and project operations
- Manage customer information and maintain accurate CRM records
- Create and implement efficient workflows and standard operating procedures (SOPs)
- Track project progress, deadlines, and follow-up tasks
- Coordinate schedules with clients, vendors, subcontractors, and installers
- Prepare proposals, purchase orders, work orders, and project documentation
- Maintain organized digital files and project records
- Communicate professionally with clients regarding scheduling, project updates, and questions
- Assist with estimating support and material tracking
- Support the owner with administrative and operational tasks
- Identify opportunities to improve efficiency and streamline business operations
- Read and interpret 2D architectural, cabinetry, and construction drawings to support project coordination
- Review plans and specifications to verify project details, identify discrepancies, and communicate questions to the project team
- Assist with takeoffs, material coordination, and project documentation using construction drawings
- 3+ years of experience in construction, remodeling, cabinetry, millwork, or a related industry
- Working knowledge of custom cabinetry, construction processes, or residential remodeling
- Experience using CRM software and managing customer data
- Strong administrative and organizational skills
- Excellent written and verbal communication
- Exceptional attention to detail and follow-through
- Ability to read and interpret 2D architectural and cabinetry plans is required
- Experience reviewing construction drawings, elevations, floor plans, and shop drawings
- Understanding of residential construction methods, cabinetry layouts, and project sequencing
- Ability to identify inconsistencies between plans, field conditions, and project documentation
- Ability to prioritize multiple projects and deadlines
- Proficiency with Microsoft Office and/or Google Workspace
- Experience implementing office systems, workflows, or operational improvements is highly preferred
- Self-motivated, resourceful, and able to work independently
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