ITSM Service Desk Director - Lead SLA & Cross-Team
The Kendal Corporation
A leading healthcare organization in Newark, Delaware, is searching for an ITSM Service Desk Director to manage their IT service desk function. The role requires 10-15 years of ITSM leadership experience, particularly in an environment serving over 100 clients. Responsibilities include overseeing daily operations, ensuring SLA compliance, and fostering a culture of accountability within the service desk team. Candidates should have a proven track record in building effective teams and engaging with C-suite executives. Join us for a fulfilling career in a mission-driven workplace. #J-18808-Ljbffr The Kendal Corporation
- A leading health services organization in Newark, Delaware is looking for an ITSM Service Desk Director to lead their centralized IT service desk. This role involves ensuring... ...leadership, managing service desk teams, and maintaining SLA compliance. Candidates should be...Suggested
- Kendal Corporation is seeking a skilled ITSM Service Desk Director to lead their centralized IT service desk function. In this hands-on leadership role... ...while promoting a service-oriented culture within the team. This position demands extensive ITSM service desk experience...Suggested
- ...program manager passionate about leading large-scale transformation? In this... ..., and improves participant service. You will partner with senior leaders and teams across Human Resources, technology... ...initiatives, and related projects. Lead cross-functional project meetings,...SuggestedWork at officeVisa sponsorship
- ...for an Assistant Automotive Office Manager to join our growing team of Business Office Professionals. This is an excellent opportunity... ...of the Hertrich team and help us continue to provide exceptional service to our customers and community. #J-18808-Ljbffr EmergencyMDSuggestedTemporary workWork experience placementWork at officeLocal area
- TwinThread is looking for a Team Lead (Associate) in Newark, Delaware, to oversee daily operations within the Markets Asset Servicing Team. You will coordinate processing events for dividends and corporate actions while supporting and guiding junior team members. The role...Suggested
- City National Bank is looking for a Supervisor I Card Fraud/Svcg in Newark, Delaware, to manage and lead the Card Servicing and fraud prevention teams. The role involves ensuring compliance with bank policies, conducting meetings, and providing mentorship to staff, while...
$127.63k - $237.01k
...Leader in Newark, Delaware. This strategic role involves leading a high-performing team, managing fraud alert processes, and ensuring compliance... ...years of management and operations experience in a financial services environment. The position offers a starting salary of $12...- A leading HVAC service provider is seeking an experienced HVAC Supervisor to lead the field team in Newark, DE. The role involves supervising technicians, ensuring high-quality service delivery, and supporting customer satisfaction. Candidates should have at least 5 years...Hourly pay
- ...Managers are passionate about connecting with Team Members and Guests. Our win-together... ...know how to have fun along the way. From leading the team through a high-energy shift to exceeding... ...! With a legacy deeply rooted in service, hospitality, and giving back, we are committed...Casual workShift work
- CAVA - Christiana in Newark, Delaware is seeking a Team Leader to oversee daily operations and ensure a positive work environment. You... ...a free meal for every shift. Join us in delivering exceptional service while fostering a collaborative team atmosphere. #J-18808-Ljbffr...Shift work
- ...Job Title: Behavioral Services Manager Department:... ...Reports to: Executive Director and/or Liaison Employment... ...SUMMARY Delaware’s leading private nonprofit agency... ...Adult Services Leadership Team. The role will deliver,... ...staff contribute to cross-functional teams and uphold...Full timeWork at officeLocal areaRemote workFlexible hoursAfternoon shift
- A leading seafood restaurant chain in the United States is seeking a Restaurant Manager to... ...delivering exceptional seafood and beverage service while maximizing guest satisfaction. The... ...Manager will train and inspire the team, ensure compliance with policies, and maintain...
- VOLCANIC PINNACLE is seeking a motivated Restaurant Manager to join the team at bb.q Chicken in Newark, Delaware. The Restaurant Manager will be responsible for daily operational performance and financial well-being, ensuring staff uphold the restaurant's high standards...
- The Markets Asset Servicing Team is responsible for the processing of global income and Corporate... ...Team members work closely with trading desks, middle office, finance teams, and... ...Morgan’s diverse product range. As a Team Lead (Associate) within the Markets Asset Servicing...Work experience placementWork at office
$127.63k - $237.01k
...success of our Fraud Operations team. This role is critical in... ..., you will be responsible for leading a team focused on fraud alert... ...and regulators. Partner with cross-functional teams, including technology... ..., compliance, and customer service, to drive fraud prevention...Remote work$146.37k - $176.05k
...leader in plant-based ingredients and a leading provider of pharmaceutical excipients. Using... ...Operations Manager within our Operations Team. The Operations Manager will be... ...leadership team, plant staff, and divisional cross-functional groups to optimize plant operations...Full timeFor contractorsWork at officeImmediate startFlexible hours$100k
...Technical Project Manager to lead complex technology initiatives... ...ensuring technical execution, cross‑functional coordination, and adherence... ...with IT Resources, Management Teams, and other Business Partners... ...that enhance customer service and optimize business operational...Minimum wageFull timeContract workTemporary workWork experience placementRemote workShift work- ...for the future. Whether you live in Newark, DE or Elkton, MD the team at Lavenburg Medical Group is proud to provide vison and eye... ...Proactive- Keep others informed. Ask for help when needed, brings service challenges to the supervisor Drive for Results – Strives for...Live in
- ...managing order processing and service inquiries while also identifying... ..., logistics, and technical teams to ensure seamless customer experience... ..., specifications, and lead times Re-engaging dormant or... ...opportunities Identify upselling and cross-sell opportunities within...Contract workTemporary workWork at officeFlexible hours
- Gdi-Services in Newark, Delaware is seeking an Account Manager responsible for managing janitorial teams and ensuring customer expectations are met. With over 2 years of experience in the janitorial industry, you will have the operational accountability for your assigned...
- ...and a culture centered on our Shared Values - PATIENTS. We are seeking an Ophthalmic Technician I to join our patient care team. Our ideal candidate would have medical experience and passion for patient care. We are willing to provide on-the-job training and...
$130.4k - $195.6k
...role in driving and accelerating service growth through service product... ...Delivery and Value Creation. Leads New Service Introduction (NSI)... ..., digital, and engineering teams, regional customers, and commercial... ...and work well with diverse, cross-functional teams. Excellent...Contract workRemote workVisa sponsorshipWork visaRelocation packageFlexible hours$92.11k - $156.88k
...activities and serves as subject matter expert and liaison on cross‑functional task forces and project teams. Fulfills the role of a Third‑Party Risk Owner by... ...and maximize productivity, quality, customer service/satisfaction, colleague morale, retention, controls on...Remote work- Position Overview The Director of Call Center will oversee... ...operation, managing a team of sales agents... ...consistently meets or exceeds lead generation and revenue... ...customer while promoting our services, building trust, and... ...the ability to work cross-functionally with other...Temporary work
- ...impact? At Michaels Insurance and Financial Services, we dont just sell policieswe help... ...like no otherfor both our customers and our team. Why Work With Us? Award-Winning Culture... ...advancement opportunities . Industry-Leading Expertise Work alongside a team with 40+...Work at officeLocal areaFlexible hours
$20.28 - $30.42 per hour
...leveraging wire processing software. Cross-trained to perform various wire... ...become a subject matter expert on the team. Knowledgeable of our payment system... ...Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City...Hourly payRemote work- ...major holidays, a robust benefits package, a team-oriented working environment where you... ...superior comprehensive eye care services to the communities of Delaware for over 3... ...our strategic practice goals as well as leading and motivating your team and guiding them...Full timeTemporary workWork at officeAfternoon shift
- A leading coffee and baked goods franchise is seeking an Assistant Restaurant Manager who will support the Restaurant Manager in developing a high-performing team. Key responsibilities include creating a guest-first environment, managing shifts effectively, and maximizing...Shift work
- The Hertrich Family of Dealerships is seeking an experienced Automotive Office Manager in Newark, Delaware. This leadership role requires dealership accounting experience and offers a long-term, stable career with competitive salary and strong benefits, including medical...Work at office
$87.78k - $128.75k
...Description Verista's 500 experts team up with the world's most... ...innovative solutions and services that empower informed decision... ...Manager Job Responsibilities: Lead full lifecycle capital projects... ...(IQ/OQ/PQ) Collaborate cross-functionally with Facilities,...Temporary workFor contractorsWork experience placement
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to ITSM Service Desk Director - Lead SLA & Cross-Team. Be the first to apply!
- emergency services manager Newark, DE
- director of career services Newark, DE
- regional service manager Newark, DE
- culinary services director Newark, DE
- human services supervisor Newark, DE
- director global services Newark, DE
- manager consulting services Newark, DE
- toyota service manager Newark, DE
- service director Newark, DE
- service drive manager Newark, DE



