Training Specialist

Location: USA - Henderson, 89052 Bermuda Rd. Division: Solutions Time Type: Full Time Job Title: Warehouse Site Trainer Key Responsibilities Training Delivery & Facilitation: Conduct comprehensive training sessions on quality standards, safety protocols, Inbound, Outbound, IC/RMA procedures. Provide both classroom and hands‑on coaching, demonstrating a commanding presence and the ability to articulate and project instructions clearly on all warehouse operations and while operating MHE and WMS/RF systems. Instructional Design: Assist in the design, revision, and implementation of training materials. Ensure programs for warehouse associates remain current with operational needs and accommodate diverse learning styles. Safety & Compliance: Promote Safety First habits as a vocal advocate for site standards. Ensure all regulatory training is documented via meticulous record‑keeping and conduct regular audits to maintain OSHA compliance. Operational Coordination: Manage training logistics, including scheduling and resource allocation. Proactively prepare all New Hire Training materials to ensure seamless onboarding. Coordinate with all departments and teams for work, statuses, communicate and resolve discrepancies, and lead shift huddles. Performance Monitoring: Actively observe and monitor trainee behaviors and performance with a keen eye for identifying learning gaps or barriers. Provide accurate, detailed feedback and weekly recaps, update onboarding files, record absences and tardies, and adjust training methods to meet productivity and service quality objectives. Mentorship: Lead structured programs like the SME/Buddy Support System, providing expert advice and assertive guidance to develop and retain internal talent. Core Operational Duties Operational Execution: Hands‑on management of shipping, receiving, inventory cycle counting, stowing, and returns on domestic and international orders following our Standard Work Instructions while meeting Service Level Agreements (SLA). Inventory Control: Maintaining stock by identifying, labeling, and recording locations, as well as researching historical material movement. Reconciliation of locations, resolving discrepancies and performing consolidations. Order Fulfillment: Verifying materials for production orders and preparing for shipment (packing, crating, palletizing, loading, and dispatching). Quality Auditing: Performing quality audits on received materials to ensure accuracy and meet SLA expectations. Leadership & Training Responsibilities Team Supervision: Leading, developing, and training local teams to meet or exceed Key Performance Indicators (KPIs) and SLAs. Provide coaching to trainees as needed. Training Certification: Serving as a certified trainer for material‑handling equipment (MHE) and standard Inbound/Outbound/IC/RMA processes. Provide scenarios and Q&A sessions to ensure the trainee’s understanding. Site Management: Conducting startup meetings to review daily workloads, assignments, and previous performance. Document infractions, lead by example. Standards & Safety: Leading safety initiatives and maintaining 5S standards (Sort, Set in order, Shine, Standardize, Sustain) as a subject matter expert. Perform spot checks ensuring associates have and utilize all required PPE. Work Environment & Physical Demands This role requires a presence on the warehouse floor for on‑the‑job training (OJT) and hands‑on coaching. Must be comfortable transitioning between a professional classroom setting and an active logistics environment. Provide a consistent and supportive learning atmosphere focused on developing personal and professional growth. We are seeking a reliable and adaptable leader who combines active listening with empathetic communication to create an inclusive learning environment. Must demonstrate patience to support diverse learners while remaining flexible enough to pivot training methods based on real‑time operational needs. Key Skills & Qualifications Experience: Proven experience and success in warehouse logistics, distribution, or a similar fast‑paced environment. Technical Literacy: Proficiency with systematic research, problem‑solving, JDA, SAP, JARVIS, Agile, GUTs, Warehouse Management Systems (WMS), RF Scanners, MHE operations and compliance, and G‑Suite. Regulatory Knowledge: Strong understanding of OSHA regulations and safety standards. Understand and enforce security protocols. Communication, Command and Presence: Demonstrates a strong stage presence with the ability to articulate complex concepts clearly and project authority in a classroom environment among diverse audiences. Confidently manages group dynamics, mitigates distractions, and ensures training stays on schedule. Required Certification: Experience and certification in Forklift/MHE operation – Stand‑Up and Sit‑Down Forklift, Electric Pallet Jack (EPJ), Ballymore EPJ. Education: High School Diploma or GED required. Must be able to pass any federal, state, local government, airport, or company‑required background checks, clearances, and/or drug and alcohol tests. Must have a high school diploma or general education degree (GED). Knowledge and Skills: This is an entry level leadership role. Solid interpersonal and analytical skills are required. Prefer a minimum of two years’ experience in a warehouse and material handling operations. DSV provides a comprehensive package of health benefits including medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long­term disability coverage, and wellness resources to support overall well‑being. In addition, our 401(k) plan offers company‑matching contributions up to five percent to help build a secure financial future. To support a healthy work‑life balance, DSV also offers paid time off, paid holidays, and additional floating holidays. For this position, the expected base pay range is $26.30 per hour. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state, or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. DSV reserves the right to defer or close a vacancy at any time. #J-18808-Ljbffr DSV - Global Transport and Logistics