Receptionist

Job Description

Job Description

Overview

CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.

Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.

CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.

No wonder Newsweek named CoolSys one of America’s Greatest Workplaces!

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

• Competitive pay: $20-25/hr
• Benefits: Medical, Dental, Vision and Prescription coverage.
• Paid vacation, holidays, and floating holiday.
• 401(K) with Company match.
• Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
• Tuition reimbursement.
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
• Pet Insurance.
• Legal Plan, and ID Theft Protection.

Responsibilities

The Receptionist provides customer service and administrative support for the corporate office.

This position is Part-time, Monday - Friday with flexible day-shift hours.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Answer incoming phone calls, email, and faxes and channel them to the appropriate party
• Provide logistical support and coordinator for guests and visitors, including directions and meeting area preparation.
• Welcome, direct and check-in visitors and deliveries.
• Maintain security by following procedures; monitoring logbook; issuing visitor badges.
• Maintain cleanliness in the front reception area and lobby.
• Assist internal customers with facility related needs, including office supply requests and repairs.
• Maintain updated facility contact lists.
• Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
• Performs other duties as assigned.

Qualifications

Education / Training

• Education and/or experience equivalent to 3-5 years of office-based reception/customer service.

Work Experience / Skills

• Ability to handle multiple tasks concurrently.
• Stay calm under pressure.
• Able to actively listen and demonstrate empathy.
• Highly organized and strong attention to detail.
• Excellent verbal and written communication skills.
• “Can do” attitude and demonstrated commitment to get the job done.
• Reliable and dependable.
• Friendly and helpful demeanor.
• Able to read, write and communicate effectively and professionally.
• Able to present information and respond to questions from peers, managers, clients, customers, and the general public in a courteous and helpful manner.
• Able to track and prioritize tasks in an fast-paced environment with several simultaneous projects.
• Able to follow instructions thoroughly and completely.
• Able to work with minimal supervision.
• Able to add, subtract, multiply, and divide in all units of measure.
• Proficient with word processing/data entry, spreadsheets, use of the internet and email.
• Able to use Microsoft Office at an advanced level.
• Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
• Ability to use typical business tools including E-Mail, Word, Excel, etc.
• Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).