Senior Customer Success Partner
Covetus
Covetus is seeking a Customer Success Specialist in Cincinnati, Ohio to be the primary contact for customer inquiries via voice, chat, and email. You will apply product knowledge and troubleshooting skills to resolve issues at first contact and deliver a consistent, empathetic experience to customers across all channels. The role emphasizes customer satisfaction, retention, and product usage, with opportunities to suggest upgrades and tailor conversations to customer goals. #J-18808-Ljbffr Covetus
Vacancy posted 1 day ago
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