Customer Service specialist

Job Description

Job Description

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Deerfield Beach, FL ( In Person)

Who We Are
At Unified Logistix Group, we dont just move products we deliver exceptional experiences. As a leading 3PL provider, we specialize in white-glove logistics solutions that are efficient, reliable, and customer-focused. Our team is driven by innovation, precision, and a commitment to exceeding client expectations every step of the way.
About the Role

Were looking for a proactive, detail-oriented Account Coordinator to join our growing team. In this role, youll be at the center of our operations supporting client relationships, coordinating logistics, and ensuring every order is executed seamlessly.
If you thrive in a fast-paced environment, love staying organized, and take pride in delivering top-tier customer service, this is the opportunity for you.

What Youll Do

• Serve as a key point of contact for client inquiries, providing timely and professional support
• Assist with order entry, tracking, and delivery scheduling
• Collaborate with internal teams (dispatch, warehouse, operations) to ensure smooth execution
• Monitor shipments and proactively communicate updates to clients
• Maintain accurate account records, documentation, and reporting
• Help resolve service issues quickly, ensuring a positive customer experience
• Support account management with reporting and data insights

What Were Looking For

• 12 years of experience in account coordination, customer service, or logistics (preferred)
• Strong organizational skills with the ability to manage multiple priorities
• Excellent communication skills (written and verbal)
• Proficiency in Microsoft Office (Excel, Word, Outlook); CRM/logistics systems are a plus
• A solution-oriented mindset with strong attention to detail
• Ability to work independently while contributing to a team environment

Why Youll Love Working Here

• Opportunities for career growth and advancement
• Collaborative, supportive team culture
• A company that values innovation, accountability, and excellence
• Health, dental, and vision insurance options
• Paid time off

Job Details

• Full-Time | In-Person
• Deerfield Beach, FL

Job Type: Full-time
Work Location: In person