Insurance Reviewer-Clinical

Insurance Reviewer

The Cancer Center of Kansas (CCK) is seeking a full-time, on-site Insurance Reviewer to join our team in our Wichita, KS offices. The typical work week is Monday through Friday, 8:30 AM – 5:00 PM with no major holidays, no on-call and no weekends.

This role, under general supervision, reviews chemotherapy regimens and orders in accordance to reimbursement guidelines and standard of care adherence. Obtains necessary pre-certifications and exceptions to ensure no delay in reimbursement of treatments. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities

• Obtains prior authorization for scans, labs, subsequent chemotherapy visits or any other service as required.
• Maintains a professional working relationship with co-workers, insurance companies and referring doctor offices.
• Assists in receiving and reviewing orders from CCK providers to analyze if necessary to, and then when necessary, obtain prior-authorization.
• Receives and reviews clinical documents within the electronic medical record ("EMR") in order to meet requirements for obtaining the authorization.
• Services responsible for obtaining prior authorizations for may include radiology, laboratory, chemotherapy and injections.
• Contacts referring physicians and facilities to obtain referrals for all services scheduled at CCK.
• Provides clinical information to insurance companies and case managers as needed.
• Coordinates peer to peer calls between physicians and insurance companies.
• Assists in maintaining up to date information on insurance requirements for all authorization needs per payer.
• Uploads and attaches authorizations and referrals to the practice management system ("PMS") and EMR as needed.
• Contacts insurance companies through effectively navigating company websites, managed care portals and through methods such as phone and fax in order to complete prior authorization information requests for ordered services.
• Timely and accurate entry of information in the PMS and EMR.
• Follows the status of authorizations and referrals to ensure timely receipt.
• Ability to multi-task and communicate through various mediums.
• Maintains a good working knowledge of chemotherapy authorization requirements for all payers, State and federal regulatory guidelines for coverage and authorization.
• Remains current on all compliance requirements and in part, demonstrates knowledge of Adheres to confidentiality, state, federal, and HIPPA (Health Insurance Portability and Accountability Act) laws and guidelines with regards to patient's records and information.
• Attends required, applicable meetings.
• Remains current on all compliance requirements.
• Ensures all applicable policies and procedures of the company and Network are followed.
• Other duties as requested or assigned including coverage within the department.
• Performs other tasks as reasonably requested by a provider or member of the Management Team, as applicable to the role.

Qualifications

Minimum Qualifications:

• High school degree or equivalent.
• Associates degree in Healthcare or Business-related preferred.
• Minimum three (3) years medical insurance verification and authorization required.

Competencies:

• Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is regarded as an expert in the technical/functional area; accesses and uses other expert resources when appropriate.
• Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.
• Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.
• Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.
• Demonstrates Team-Oriented Characteristics: Fosters a positive and productive team environment by working effectively with others and offering help when able.
• Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.

Physical Demands of the Job: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. Work Environment: The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites.