Senior Office Assistant - Hospital/Clinical

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position responsible for performing complex and diversified administrative duties for a department.

Senior Office Assistant - Emergency Department, TMC
Shift: Monday - Friday (6:30 am – 3:00 pm) No holidays, weekends or overnight.
(Matrix)

Job Description

Minimum Qualifications

Education: High School Diploma preferred

Licenses/Certifications: (None)

Experience / Knowledge / Skills:

• Five (5) years of clerical experience, with at least three (3) years directly related to the assignment

• Some supervisory skills are preferred

Principal Accountabilities

• Develops and produces reports, letters, memoranda, minutes and other departmental correspondence. Maintains and updates departmental files.

• Ensures the timeliness and proper distribution of reports and other communications for area of responsibility.

• Orients and trains employees regarding system and hospital policies and procedures.

• Identifies and responds to problems with appropriate action and follow-up.

• Ensures safe care to patients, adhering to policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experience staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

• Other duties as assigned.