HOTEL GUEST SERVICE AGENT
Fitz Tunica Casino and Hotel
BASIC DUTIES & RESPONSIBILITIES:
• Responsible for the greeting, checking in and out, and associated needs of guests are met in a courteous, friendly and professional manner.
• Responsible for polite and efficient transferring of calls as needed.
• Accurately enter information into computer lodging system.
• Effectively work with VIP Services to ensure proper handling of all VIP's.
• Promote and project a positive image of Fitzgeralds Casino Hotel to all callers.
• Other associated duties as required.
• Excellent verbal and written communication skills.
• Superior ability to effectively interact with guests and team members in a professional and courteous manner.
• Good organizational skills and ability to work under pressure.
• Computer experiences a plus.
• Ability to adhere to department schedule.
• Demonstrate the ability to be a team player.
Vacancy posted 17 hours ago
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