Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring Bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Salem, OR and help customers with their insurance and financial services needs, including: 

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ABOUT OUR AGENCY:
Our agency opened in 2005 and has grown to a strong team of nine. We offer a matching 401(k) plan and full health coverage, creating a supportive environment where team members can thrive both professionally and personally.

We value honesty, loyalty, and friendliness when bringing new people onto our team. Our office is known for having a fun and competitive atmosphere—where hard work is recognized and team spirit runs high.

We’re proud to stay engaged in the community through the Chamber of Commerce, Greenway Beautification projects, and our involvement with Performance Athletic Center. If you’re looking to join a team that’s energetic, community-focused, and built on trust, this could be the right place for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Jeb Barram - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.