Service Coordinator
Blake and Pendleton
Job Type
Full-time
The Service Coordinator plays a vital role in ensuring smooth scheduling and coordination of service activities. This position manages work orders, communicates with customers, supports field technicians, and ensures the timely completion of jobs while maintaining a high level of customer satisfaction. Key Responsibilities:
- Schedule and dispatch service technicians for installation, preventive maintenance, and repair calls.
- Serve as the primary point of contact for customer service requests.
- Open, update, and close work orders in the system accurately.
- Track parts orders and ensure availability for scheduled jobs.
- Communicate with technicians throughout the day to manage job status and timelines.
- Coordinate warranty claims, service reports, and follow-ups.
- Assist in maintaining service records and reports.
- Provide administrative support to the service manager and team.
- Ensure compliance with safety, quality, and company policies.
- Other duties as assigned.
- High school diploma or equivalent required; Associate's degree preferred.
- Three plus (3+) years of experience in service coordination, dispatching, or related administrative role (industrial, HVAC, or equipment service industry a plus).
- Strong organizational and multitasking skills.
- Excellent communication and customer service abilities.
- Proficiency in Microsoft Office and experience with ERP or service management software.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Must be able to lift up to 10 lbs.
- Competitive pay and benefits package.
- Health, dental, and vision insurance with optional spending accounts.
- 401(k) with company match.
- Life and dependent life insurance
- Short-term and long-term disability options
- GAP coverage options (hospital, critical illness, and accident)
- Paid time off and holidays
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Service Coordinator in Winston, GA vacancy
- ...Service Coordinator Blake & Pendleton (B&P) is the largest Sullair Distributor in the Southeast. B&P is a leading provider of compressed air systems and solutions. We specialize in delivering high-quality equipment, maintenance, and customer service to industries that...SuggestedTemporary workWork at office
Blake & Pendleton Inc
Winston, GA5 days ago - National Church Residences seeks Service Coordinators to join Sweetwater Point in Douglasville, GA. You will advocate for residents, coordinate programs, and liaise with community agencies to connect seniors with needed services. We offer a comprehensive benefits package...Suggested
- National Church Residences is seeking a Service Coordinator for Sweetwater Point in Douglasville, GA. This full-time role coordinates services for residents of a 96-unit senior apartment community located at 6125 Stewart Parkway, ensuring access to housing-related support...SuggestedFull timeLocal area
- Southeastrans, Inc. is seeking a Special Services Representative to ensure courteous and professional member service for those requiring... ...transportation. The on-site role in Madison, WI involves coordinating schedules, maintaining accurate data, and adhering to HIPAA guidelines...Suggested
- Southern Cleaning Services is seeking a Supervisor to oversee and direct a team, providing guidance, support, and training to ensure high performance and productivity. The role also involves handling employee relations, resolving conflicts, and enforcing company policies...Suggested
- Morgan Stanley seeks a Market Risk and Business Service Officer to lead the Market’s integrated risk and service organization onsite in the United States. You will set priorities, drive governance, and oversee a team of Risk Officers, Service Managers, and related roles...
- A leading automotive maintenance provider is seeking an Automotive Service Manager to uphold excellence in operations and service. The role involves team supervision, customer interactions, and ensuring compliance with safety and service standards. Candidates should have...
- ...Description Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising...Local area
Home Depot
Villa Rica, GA3 days ago $19.22 - $22.39 per hour
...department's strengths and identifying commercial opportunities and working with your Department Manager to act on them Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to...Hourly payLocal areaWeekday workH&M Group
Douglasville, GA2 days ago- O'Reilly Auto Parts is seeking a Retail Service Specialist in Douglasville, Georgia. This role involves supporting the Store Manager and Assistant Managers in sales, customer service, and store operations while also taking on shift management responsibilities. Key functions...Shift work
- ...continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and...Work at officeLocal areaShift work
Chipotle Mexican Grill
Hiram, GA1 day ago - ...member/guest experiences while maintaining financial sustainability. Responsibilities include strategic leadership, staff management, service enhancements, budgeting, and profitability across both clubs. Flexible schedule and a focus on growth and compliance are required....Flexible hours
- ...shift schedule to include, workstation assignments/rotations. Coordinate production startups, shutdowns, and changeovers. Schedule... .... Computer literate with the ability to learn customer service software applications. Duties require professional verbal and...Contract workFlexible hoursShift work
- Texas Roadhouse is seeking a legendary Service Manager to oversee all Front of House daily operations, manage Front of House employees, and ensure Legendary Food and Legendary Service for guests. The role emphasizes driving sales, maintaining service standards, enforcing...Flexible hours
- ...emphasis on recommendations outlined in the Parks Master Plan. Coordinates capital project timelines, budgets, contractor performance,... ...downtime and extend asset life cycles, and support consistent service delivery across all facilities. Ensures compliance with all...Contract workTemporary workFor contractorsSeasonal workLocal areaFlexible hoursAfternoon shift
City Of Douglasville
Douglasville, GA16 days ago $15 per hour
Help empower our global customers to connect to culture through their passions. Why you'll love this role Interested in growing your career on the cutting edge of culture, working for the company selling the hottest brands and products around the world? You will...Seasonal workLocal areaStockX
Douglasville, GA3 days ago- ...Corporation, a global leader in commercial refrigeration equipment, seeks a Service Supervisor in Georgia to lead technicians in diagnosing and repairing supermarket refrigeration systems and to coordinate with customers for reliable service. The role requires strong...
- ...Accountable for ensuring compliance with all contractual, regulatory, and performance requirements while maintaining uninterrupted service delivery to members. Serves as the primary senior leader and liaison to the Department, overseeing cross-functional execution and all...Contract workFor contractorsWork at office
Verida Inc
Villa Rica, GA16 days ago - ...'s in Powder Springs, GA is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability. You will follow company policies, assist in planning and executing daily operations, manage...Shift work
- ...an Admin Support Worker for on-site responsibilities in Villa Rica, GA interplay. The role coordinates department activities, supervises staff, and handles reports and service quality. Candidates need strong communication, leadership, MS Office skills, and call center...Contract work
- McDonald's in Villa Rica, GA is seeking a Department Manager to lead shifts and oversee departments such as Guest Service, Kitchen, or People. Responsibilities include ensuring fast, accurate, and friendly customer service, while managing costs and training staff. The ideal...Shift work
- ...Automotive Service Manager Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in...
Express Oil Change & Tire Engineers
Douglasville, GA3 days ago - ...including but not limited to ensuring the operators follow proper safety protocol, onboarding and training new operators, and customer service to clients. The compensation for this role will be commensurate based on education and/or experience. Responsibilities The...Shift work
$100k - $120k
....S. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can...Work at office- ...staff, ensuring they are properly trained. Sched ule shifts and coordinate staffing to cover all necessary operations efficiently.... ...efficiency, and accuracy in the management of trailers. Customer Service: Manage relationships with clients and other stakeholders to ensure...Shift work
- ...safety protocols are followed and operators are properly onboarded and trained. The role emphasizes strong customer service to clients and coordination with the operations team. The compensation for this role will be commensurate based on education and/or experience, with...Full time
- ...Supervisor to oversee day-to-day field operations, ensure safety protocols, onboard and train new operators, and deliver strong customer service to clients in Georgia. This role is integral to the operations team and requires supervisory experience. We offer generous...
- ...Description PARKS & RECREATIONJOB SUMMARY The Operations Coordinator performs technical, administrative, and professional work with... ...effective and courteous manner and provide excellent customer service. PHYSICAL DEMANDS The work requires medium physical effort...Work at officeLocal area
City Of Douglasville
Douglasville, GA3 days ago $12 - $15 per hour
...extension or regular position based on the your work ethic and availability. Apply today! Primary Responsibilities: Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you...Hourly paySeasonal workWorldwideEarly shift- A leading company in the restaurant industry seeks a dedicated manager to ensure exceptional Guest satisfaction and operational excellence. The role involves training staff, managing finances, and executing marketing programs while maintaining a positive work environment...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Coordinator. Be the first to apply!
