CUSTOMER SERVICE REP
Grabber-Construction-Products-Inc
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. CUSTOMER SERVICE REP 4 days ago Requisition ID: 1472 Vision Leader in contractor productivity products and customer service excellence, while building careers and communities. Mission To significantly contribute to the success of our business partners. Values Your Role Customer Service Representatives play a critical role in the success of our business as the first line of contact to our customers . The target is to ensure customer service excellence . This role may also support Operations in the warehouse in helping back up team members for pulling orders and loading materials. Duties and Responsibilities -M aintains branch or region order email inbox
- P rovide s product knowledge
- B uild s sales, enter s orders
- E nsur e s orders are filled for pick up or scheduled for delivery and payments received if required .
- L ook s up inventory
- Q uote s customers
- Provides support to Branch Staff for either one or multiple locations, depending on size and scope.
- Communicate s with the sales team and management of selling trends and customer satisfaction.
- Provide s support to customers and sales team in region or assigned to local branch
- May help back up warehouse associates and delivery driversby assignment when short staffed or when a surge in orders occurs.
- Performs a ll other duties as assigned.
- Standing and s itting at desk while working on computer
- Operating a forklift as a backup (after being properly trained)
- Delivery Driving in company trucked (after being properly trained)
- Lifting capabilities4 0 lbs .
- Directly with customers
- Around warehouse equipment and vehicles
Vacancy posted 3 days ago
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