Product Support Advisor

Company:US0068 Sysco Grand Rapids, LLCSales Territory:NoneZip Code:48188Travel Percentage: 0COMPENSATION INFORMATION:The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factorsJOB SUMMARY:Support department to achieve company goals and company goals which includes but is not limited to: a high-end customer order fulfillment, managing inventory to the lowest possible DSO. Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo) Supports operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements Executes recommended assortment changes and support positive local supplier relationshipsRESPONSIBILITIES:Execute Category Management and other initiatives within assigned categoriesResponsible for Category success and overall Support of Corporate core suppliersCommunicate with planners/suppliers/brokers/sales team/customer serviceManage and promote local assortment within assigned categories to achieve company goalsManage local supplier and broker relationshipsProvide input, support, and guidance to operation company (OpCo) Sales SpecialistFacilitate corporate assortment training at the operation company (OpCo) as requiredConduct local supplier reviews and negotiations using corporate best business practicesNegotiate/secure supplier-funded customer deviated pricingFacilitate negotiations and management of local Earned Income programsManage and review company Earned Income componentsWork with supplier Category Captains or Advisors for focus categories as requiredSupport inventory depletion process by identifying items to be discontinued and assisting in supplier negotiations to return productsDrive results on focus categories and support promotional activities and selling eventsDirect line of contact for local sales and communicate with and assist Sales on all issuesNew item and Vendor creationDrive increased Sysco Brand salesManage category equities and market pricing to support pricing integrity in conjunction with RevMan teamCollaborate and review Sales and GP results of Market Cost Price changes with Revenue Management teamProvide market commodity/industry news and updates to the sales organizationQUALIFICATIONSEducationBachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functionsExperience3+ years of experience.Experience working within a retail, wholesale or distribution environmentProfessional Skills:Ability to manage conflict and reach quick resolution with facts and dialogueAbility to multi-task in a fast-paced environmentAbility to drive positive merchandising changeAbility to work with all levels of the organization and collaborate with dotted line reportingAbility to collaborate and facilitate timely communicationAbility to work cross-functionallyProactive attitude to highlight and address issues as they ariseStrong written & verbal communications skillsStrong organizational & planning skillsAbility to execute all Merchandising standard processesStrong supplier negotiation skills and ability to form a professional working relationship with suppliers and brokersStrong excel skillsPhysical Demands:The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.Working Conditions:The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job.Travel 5%NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.#LI-SW1BENEFITS INFORMATION:For information on Sysco’s Benefits, please visit is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.AFFIRMATIVE ACTION STATEMENT:Applicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.SummaryLocation: Sysco Detroit-Sales OfficeType: Full time