Desktop Support Manager
E-Solutions
Desktop Support Manager
Location: Southfield, MI
Onsite 5 days a week
Deskside associate Level 1.5 with experience in imaging, laptops/desktop troubleshooting, resolving printer issues, shipping, field service & receiving equipment, etc.
Should have over 4 years of experience in deskside support.
Imaging using Pix boot, SCCM/Intune.
Experience in resolving Active Directory 360 issues.
Experience with Bitlocker, MFA & Google DUO.
Experience with autopilot.
Experience in resolving Level 1/Level 2 password, access & general laptop issues.
Must have experience in supporting hybrid/remote users in a large enterprise environment.
Graduation or equivalent degree is mandatory.
Vacancy posted 4 days ago
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