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Desktop Support Manager

E-Solutions

Desktop Support Manager

Location: Southfield, MI

Onsite 5 days a week

Deskside associate Level 1.5 with experience in imaging, laptops/desktop troubleshooting, resolving printer issues, shipping, field service & receiving equipment, etc.

Should have over 4 years of experience in deskside support.

Imaging using Pix boot, SCCM/Intune.

Experience in resolving Active Directory 360 issues.

Experience with Bitlocker, MFA & Google DUO.

Experience with autopilot.

Experience in resolving Level 1/Level 2 password, access & general laptop issues.

Must have experience in supporting hybrid/remote users in a large enterprise environment.

Graduation or equivalent degree is mandatory.

Vacancy posted 3 days ago
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