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Technical Sales Representative

Heritage-Crystal Clean LLC

The Technical Services Sales Representative serves as a consultative sales and technical support partner to customers and internal sales teams. This role combines environmental compliance knowledge, waste characterization expertise, and customer-focused sales execution to develop compliant, cost-effective waste solutions. The position supports new business development, expansion of existing accounts, and technical service delivery across hazardous and non-hazardous waste streams.

This role works closely with Field Sales, Project Management, Technical Services, and approved TSDF partners to ensure customer solutions meet regulatory, safety, and operational requirements.

Sales & Business Development
  • Partner with Field Sales Representatives to support new customer acquisition and expansion of existing accounts through technical consultation and solution development
  • Identify additional service opportunities within existing customer sites, including waste disposal, profiling, lab packs, wastewater, and special projects
  • Participate in customer meetings, site visits, and audits to assess waste streams and recommend appropriate services
  • Assist with preparation of pricing inputs, scopes of work, and technical details for proposals and bids
Technical Services & Waste Expertise
  • Perform waste characterization, profiling, and classification in accordance with RCRA, DOT, and state regulations
  • Conduct field testing, HazCat assessments, and proper sampling of waste streams at customer locations
  • Coordinate waste approvals with approved TSDFs to ensure compliant and cost-effective disposal options
  • Serve as a technical resource to sales and operations regarding waste compatibility, packaging, labeling, and disposal restrictions
  • Support lab pack preparation, special waste projects, and customer-specific disposal requirements
Customer & Internal Collaboration
  • Act as a technical liaison between customers, internal project teams, and disposal vendors
  • Work closely with Project Managers, Logistics, and Billing to ensure accurate waste documentation, drum counts, and invoicing
  • Maintain accurate and complete documentation including manifests, bills of lading, labels, profiles, and land disposal restriction forms
  • Support customer satisfaction through responsive communication and high-quality technical guidance
  • Compliance & Safety
  • Maintain compliance with all DOT, EPA, state, and local environmental regulations
  • Promote and adhere to all company Environmental, Health & Safety (EHS) policies and procedures
  • Identify and escalate safety or compliance risks to appropriate leadership
Education and Experience:
  • Strong working knowledge of RCRA, DOT, and environmental compliance requirements
  • Ability to explain technical concepts clearly to customers and non-technical audiences
  • Consultative sales mindset with strong customer relationship skills
  • Proficiency with Microsoft Office and waste tracking or profiling systems
  • Excellent organization, documentation, and time management skills
  • 3+ years of experience in environmental services, waste management, or technical sales
  • Hands-on experience with hazardous and non-hazardous waste characterization and disposal
  • Familiarity with TSDF operations, waste profiling, and regulatory documentation
  • Bachelor's degree in Environmental Science, Chemistry, Engineering, or related field preferred
  • Equivalent industry experience may be considered in lieu of degree
Work Environment

Ability to travel to customer sites, including industrial environments. Ability to wear required PPE and perform site walk-throughs. Ability to lift up to 50 lbs. as needed

Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.

This position includes the following Benefits:
  • Health, Dental and Vision insurance
  • Wellness Program
  • Flexible Spending Accounts
  • Life Insurance
  • Long-Term Disability
  • Employee Assistance Program
  • Tuition Reimbursement
Vacancy posted 3 days ago
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