Emergency Dispatcher/Clerk I

Emergency Dispatcher/Clerk I

EDCI SALARY: $5,574-7,471 per month. Salary also includes a 6% incentive on base pay per month for holiday pay and an additional 4 hrs. overtime per pay period due to the 3/12 schedule.

Under general supervision of the Services Supervisor or the Administrative Services Commander, to perform emergency and non-emergency radio dispatching. Operate a 9-1-1 primary public safety answering point, receive and appropriately act upon all 9-1-1 emergency calls. Answer and appropriately dispatch or route incoming telephone calls. Assist in the operation and maintenance of all automated and manual police record keeping systems within the Scotts Valley Police Department. Performs reception duties at public counter, provide clerical support for all divisions of the Police department via word processing, typing, etc, and perform related duties as assigned.

Entry Level applicants are also required to complete a Personal History Statement (PHS) – Use the following link and email it to the police department's Administrative Secretary at View email address on click.appcast.io:

Proof at time of application that candidate will be at least 18 years of age at time of employment. High School diploma or GED/equivalent. Valid California motor vehicle operators license (Class C/Class 3). Some general office experience, preferably with a law enforcement agency. Accurate typing/keyboard skill of 45 words per minute.

Must be a citizen of the United States or a permanent resident alien who has applied for citizenship one year prior to application for employment, in accordance with Section 1031.5 of the Government Code. Must reside within a 60 minute drive to 1 Civic Center Drive, Scotts Valley, CA. or be willing to relocate within a time limit as set by the Chief of Police of Scotts Valley.

Knowledge of proper English grammar, spelling, sentence composition and punctuation. Some knowledge of human motivation and behavior.

Learn, understand, interpret and apply modern police communications procedures including the Enhanced 9-1-1 System, and local, county, state and federal automated information systems; hear, understand, recall and accurately relay verbal communications and instructions received in person, over radio waves or via telephone; read and understand written instructions, City Personnel Rules and Regulations, local, state and federal laws, Police Department General Orders manual, department rules, regulations and procedures; learn and efficiently execute extensive word processing tasks.