Human Resources Manager

Human Resources Manager (Remote)Role AttributeDetailsCompanyVA Claims Insider (VACI)Job TitleHuman Resources ManagerLocation & Equipment Policy100% Remote (Mandatory BYOD – Bring Your Own Device)Experience LevelSenior (5–8+ Years)Company Size100+ EmployeesDepartment & Team ScopeHuman Resources (Leads & Manages the HR Team)Reports ToChief Operating Officer (COO)CompensationStarting at $95,000/year (Paid Biweekly) + Performance-Based BonusEmployment TypeFull-TimeAbout VA Claims InsiderVA Claims Insider (VACI) is an education and coaching company dedicated to helping Veterans better understand the VA disability claims process and the benefits they may have earned through their service.Our team is committed to delivering a high-quality Veteran experience through education, coaching, responsive support, and clear communication. We operate in a fast-paced, results-driven environment where collaboration, accountability, continuous improvement, and service are central to how we work.As VACI continues to grow and evolve, we are focused on building strong leaders, effective teams, and scalable operations that allow us to serve Veterans consistently and effectively.About the OpportunitySupporting a scaling organization of 100+ employees takes an exceptional team and a rock-solid operational backbone. We are looking for a strategic, hands-on, and AI-forward Human Resources Manager to lead our HR team and own, scale, and mature our HR function as we continue to grow.Reporting directly to the Chief Operating Officer (COO)you will manage the HR team and oversee the full employee lifecycle across our distributed workforce. From leading talent acquisition, drafting contracts, and architecting compensation bands to managing multi-state payroll via BambooHR Payroll, large-group health benefits, FLSA/EEO-1 compliance, and complex employee relations, you will ensure our HR infrastructure is both legally ironclad and built for high performance. By optimizing our BambooHR and BambooHR Payroll ecosystem from day one, leveraging AI (Google Gemini) across all HR workflows, and partnering closely with the COO and department leaders, your work will directly protect the company and elevate how we attract, develop, and retain top talent.Key ResponsibilitiesHR Leadership, Performance & AnalyticsLead & Manage the HR Team: Manage, mentor, and hold the internal HR team accountable—setting clear KPIs, delegating daily operational workflows, and fostering a high-performing, service-oriented HR department.Drive Performance Management & Manager Training: Design and run semi-annual/annual performance review cycles, and actively coach department managers on interview compliance, effective feedback, goal setting, and labor law basics.Deliver HR Analytics & Executive Reporting: Track and present key HR metrics directly to the COO and executive leadership—including attrition/retention, time-to-fill, headcount budget vs. actuals, and employee engagement survey results.Build Scalable Policies: Draft, update, and enforce a multi-state employee handbook, HR standard operating procedures (SOPs), Unlimited PTO guidelines, mandatory BYOD (Bring Your Own Device) and data security policies, and remote-work frameworks that balance structure with startup speed.Labor Law Compliance, Employee Relations & Risk ManagementEnsure Multi-State & Federal 100+ Headcount Compliance: Maintain strict compliance across all remote jurisdictions, including FLSA (exempt/non-exempt and 1099 vs. W-2 classifications), EEO-1 reporting, ACA (1094-C/1095-C) filings, FMLA/state paid leave, ADA accommodations wage and hour laws, and WARN ActManage Labor & Employment Issues: Serve as the primary point of escalation for employee relations—leading workplace investigations, conflict resolution, disciplinary actions, Performance Improvement Plans (PIPs), and high-risk terminations in partnership with the COO and outside legal counsel when needed.Own Unemployment, Audits & State Filings: Manage and respond to all state unemployment claims (SUTA), wage and hour audits, Workers' Compensation claims/audits, and mandatory state/federal labor notices from start to finish.Maintain Immigration & I-9 Compliance: Oversee compliant remote Form I-9 verification (E-Verify), work authorizations, and background check workflows.HR Operations, BambooHR Payroll, Benefits & CompensationOversee Multi-State BambooHR Payroll & Tax Registrations: Manage accurate end-to-end biweekly payroll execution through BambooHR Payroll (including bonuses, commissions, and state-specific deductions) and partner with Finance to establish new state payroll tax and unemployment accounts as we hire across new jurisdictions.Lead Health Benefits & Open Enrollment: Partner with benefits brokers to lead annual large-group benefit renewals and open enrollment; oversee health and welfare Form 5500 filings, COBRA, and leave-of-absence tracking (including Unlimited PTO usage and state statutory leave coordination).Architect Compensation & Leveling: Develop and maintain structured job leveling, salary bands, and market benchmarking while ensuring compliance with multi-state pay transparency and pay equity laws.Own Our HR Tech Stack & AI Workflows: Serve as the primary administrator for BambooHR and BambooHR Payroll—immediately stepping in to manage workflows, document e-signatures, payroll/benefits administration, data integrity, and executive reporting—while actively integrating Google Gemini into daily HR operations to accelerate policy drafting, recruiting, data analysis, and communications.Talent Acquisition, Contracts & OnboardingLead End-to-End Recruitment: Oversee full-cycle hiring and headcount forecasting across all departments—guiding the HR team and partnering with hiring managers to build structured interview processes, source top talent, and manage external recruiting vendors when needed.Draft & Issue Employment Contracts: Prepare, review, and issue offer letters, employment agreements, contractor (1099) agreements, NDAs, and separation/severance agreements with strict legal accuracy.Manage Scalable Onboarding & Offboarding: Run a seamless remote onboarding program for new hires in a strict BYOD environment and execute air-tight offboarding checklists (system access revocation, BYOD data security compliance, final pay compliance, benefits termination, and exit interviews).Qualifications & Required SkillsExperience & Team Leadership: 5–8+ years of progressive HR leadership or Senior HR Manager experience, including direct experience managing an HR team and overseeing HR operations for an organization of 100+ employees in a fast-paced startup or high-growth environment.Current BambooHR & BambooHR Payroll Mastery: Current, active day-to-day experience as a primary BambooHR and BambooHR Payroll administrator in your present role—possessing advanced proficiency across biweekly payroll processing, workflows, e-signatures, performance modules, time-off tracking, benefits integrations, and custom reporting—allowing you to take immediate ownership of our system and its latest features on day one with zero ramp-up time.AI (Google Gemini) Expertise: Must be a frequent, daily user and expert in leveraging AI (specifically Google Gemini) across all HR work functions—including drafting policies, contracts, and job descriptions, synthesizing employee survey and attrition data, researching multi-state compliance, and automating repetitive HR workflows.Multi-State Legal & Compliance Expertise: Proven track record managing FLSA classifications, EEO-1/ACA/FMLA compliance, multi-state labor laws, employee relations investigations, and unemployment claims for a distributed remote workforce.Full-Scope Operational Acumen: Direct hands-on ownership of multi-state payroll via BambooHR Payroll, large-group health benefits renewals, compensation banding, and drafting employment/separation contracts.Mandatory BYOD (Bring Your Own Device) Requirement: The company does not provide computer hardware or equipment. You are required to supply and work from your own reliable, secure personal computer and maintain a high-speed internet connection that meet company security, performance, and data confidentiality standards.Education & Certifications: Bachelor's or Master's degree in Human Resources, Business Administration, or equivalent experience. SHRM-CP, SHRM-SCP, PHR, or SPHR certification strongly preferred.Nice to HaveExperience scaling a company from 100 to 250+ employees in a fast-growing organization (including transitioning off a PEO or upgrading payroll/benefits brokers).Experience managing international contractors or global Employer of Record (EOR) platforms (e.g., Deel, Remote, Oyster).What We OfferCompetitive Compensation: Base salary starting at $95,000 per year (paid biweekly), paired with performance-based bonus opportunities.Unlimited PTO: Flexible, unlimited paid time off so you can rest, recharge, and do your best work.Paid Holidays & End-of-Year Shutdown: We recognize all federal holidays and also provide a company-wide paid shutdown between Christmas and New Year's so the entire team can truly unplug together.True Remote Flexibility: Work 100% remotely from wherever you are most productive, backed by asynchronous-friendly workflows and a trust-first culture.Comprehensive Health Coverage: Top-tier medical, dental, and vision insurance plans for both you and your dependents.High-Impact, Mission-Driven Culture: A collaborative, results-driven environment dedicated to serving Veterans, where you report directly to the COO, lead the HR team, and have full ownership of the HR roadmap.Equal Opportunity EmployerVA Claims Insider is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, disability, or any other basis prohibited by law.J-18808-Ljbffr VA Claims Insider, LLC