Support Team Member in Customer Service
Fusion Anesthesia Solutions
Job Description
Job Description
Support Team Member in Customer Service
The Support Team Member in Customer Service is truly a team-based role. Team Members share and alternate in-house duties to provide consistent workflow for our Medical Billing Teams and Accounting.
Customer Service Support Team Members will handle tasks including, but not limited to the following:
- Upload of electronic charge and payment files to company's billing system for processing
- Batching and reconciliation of charges for billing
- Retrieving medical records
- Sorting and distributing incoming mail
- Answer incoming calls and assist with over-the-phone-payments
Requirements
- Reliability in daily attendance
- A detail-oriented individual that can gather and document information accurately
- Computer proficiency using multiple screens and programs
- Great communication and customer service skill set
- Comfortable working in an office setting
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