Center Manager

European Wax Center, the fastest-growing company in the beauty lifestyle category, is seeking an exceptional Assistant Manager with a passion for sales, team building, and training to oversee operations and drive performance. Must have proven track record of success with sales and team building, and be able to work a flexible schedule including days, evenings, and weekends. If you share our passion for beauty, consistently exceed guest expectations, thrive in an environment that rewards great performance, and want to assist in leading a top-performing team in the European Wax Center family, then this is the place for you! As an Assistant Manager, you will be assisting in all aspects of daily operations with a focus on achieving sales goals and delivering exceptional customer service. Job Responsibilities Drive this top-performing location to break national company records Infuse the team with a passion for creating outstanding customer experiences Foster a positive work environment that encourages ideas and innovative problem solving Coach performance through available metrics and encourage associate's professional growth through achievement and accountability Implement and execute systems/processes consistent with a high performing franchise Create visual tracking and analytical reports using Excel, Word, and PowerPoint 80% of the time is customer-facing, however, you will also be responsible for administrative tasks including, but not limited to, scheduling, inventory, and reporting Organize outreach and marketing events Required Skills A passion for people and sales! Demonstrated success as an effective trainer and motivator to create a winning team Be enthusiastic about our brand, outgoing, energetic, resourceful and detail-oriented Exceptional customer service and social skills including the ability to communicate effectively in all situations including guest relations, conflict resolution, individual coaching, and group presentations Demonstrate the ability to evaluate issues, establish priorities and adjust direction when necessary Ability to work a flexible schedule including days/evenings/weekends Requirements High school diploma or equivalent 2 years experience in Customer Service preferred 2 years experience in Sales preferred Reliable means of transportation Benefits Career Growth Competitive Hourly Wage PLUS Bonuses Ongoing extensive European Wax Center operational training Paid time off Medical/Dental/Vision Insurance available Employment growth opportunities Discount on waxing/products Previous EWC, Massage Envy, and/or Millennium Software experience a plus EWC is an equal opportunity employer Job Type: Full-time Schedule: 8-hour shift Work Location: Beaverton Multiple locations #J-18808-Ljbffr