Salesforce Business Analyst
NexTurn Inc.
WorkExperience: 12+ years (With at least 8 years as a Salesforce Business Analyst) Requirements Proven experience in multi-cloud Salesforce implementations. Minimum two Salesforce certifications: Salesforce Admin, Sales Cloud consultant is mandatory to have. Strong understanding of Salesforce data model, automation tools (Flows, Process Builder), and reporting. Familiarity with integration tools and data migration strategies. Ability to create reports & dashboards in Salesforce. Ability to download Salesforce data using the data loader. Ability to work within Excel Sheet Pivot tables, VLOOKUP. Excellent problem-solving, documentation, and stakeholder management skills. Experience with Agile/Scrum methodologies. Knowledge of Salesforce Sales Cloud and Salesforce Administration. Exposure to Data Governance and MDM practices. Qualifications: Bachelor’s degree in computer science, Engineering, Information Systems, or related technical field (or equivalent practical experience). Job Description Gathering & Analysis Collaborate with business stakeholders to understand processes, scope, and pain points. Document functional requirements, user stories, and acceptance criteria. Align requirements working with the Salesforce solution team Conduct business gap analysis & FIT Gap analysis. Ability to run Salesforce reports and dashboards, and perform data analysis. Own Requirements end-to-end. Solution Design & Validation Work closely with architects and developers to share requirements and provide clarity on solutions. Validate solutions against business needs and Salesforce best practices. Conduct demo and smoke testing of delivered solutions. Process Optimization Identify opportunities for automation and process improvements within Salesforce. Business gaps of processes (to be and current state). Testing & Quality Assurance No specific items listed for testing & quality assurance. Stakeholder Communication Act as a liaison between business and technical teams, ensuring clear communication and alignment. Training & Documentation Prepare user guides and conduct training sessions for end-users. #J-18808-Ljbffr NexTurn Inc.
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