Collections Specialist

GFT is seeking a highly organized Collections Specialist to join our Administrative Support team in Dallas, TX . This role follows a hybrid-remote work model.

GFT's Shared Service Services team, which includes Human Resources, Legal, Accounting & Finance, IT Services and Marketing & Communications, is essential for managing and supporting the company's global operations. Shared Services is part of a broader strategy to transform the business and improve efficiency. The support of this amazing team of professionals is the backbone of our ability to deliver infrastructure consulting and design services.

What you'll be challenged to do:

The Collections Specialist is responsible for managing and collecting outstanding accounts receivable by proactively engaging with clients. This role supports financial operations by ensuring accurate data entry in the Deltek VantagePoint ERP system, collaborating with internal teams, and analyzing account information to resolve outstanding balances. The ideal candidate contributes to maintaining strong client relationships while supporting overall cash flow and financial accuracy.

In this capacity, the successful candidate will be responsible for the following:

• Monitor accounts receivable to identify outstanding debts and aging balances.
• Investigate historical account data to understand and resolve discrepancies.
• Contact clients regarding overdue invoices and payment status.
• Resolve overdue balances and facilitate collection of payments.
• Maintain and report on collection activity and account status.
• Respond to and resolve client questions or complaints related to outstanding debt.
• Investigate and resolve discrepancies in payments or balances due.
• Assist in resolving customer credit-related issues.
• Support reconciliation and resolution of unapplied payments.
• Collaborate with Billing and Project Accounting Specialists to guide adjustments within the system.
• May perform additional duties as assigned.

What you will bring to our firm:

• Bachelor's Degree in Accounting, Business Administration, Finance or related field or high school and equivalent experience.
• 2-5 years of relevant experience as a collection's specialist or similar role.
• Working proficiency in Microsoft Excel, Word, Outlook, and Adobe Acrobat.
• Strong customer service and interpersonal skills, including emotional intelligence.
• Excellent written, verbal, and organizational communication skills.
• Strong analytical, problem-solving, and critical-thinking abilities.
• Ability to work independently and manage multiple priorities.
• High attention to detail with strong time-management skills.

What we prefer you bring:

• Experience with project accounting software such as BST, Deltek, or similar systems.

Compensation:

• The range for this position is salary range is $50,000 - $65,000. Salary is dependent upon experience and geographic location.

Featured Benefits:

• Hybrid (in-person and remote) work environment.

• Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance.

• Tax-deferred 401(k) savings plan.

• Competitive paid-time-off (PTO) accrual.

• Tuition reimbursement for continued education.

• Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations

• Incentive compensation for eligible positions.

At GFT, a privately held AEC firm, we innovate where transportation, water, power, and buildings converge. We call this the Infrastructure of Life. We measure our success by the strength of our relationships - that's why we're the employer of choice for 5,000+ of the industry's brightest engineers, planners, architects, inspectors, designers, and more.

Our clients choose us for our expertise and prefer us for our nimble approach, creativity, and personal touch. Backed by over a century's experience, together we're building a lasting legacy for future generations: stronger communities, a healthier planet, and better lives.

GFT: Ingenuity That Shapes Lives™ is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans' status or other characteristics protected by law.

Unsolicited resumes from third party agencies will be considered the property GFT.

GFT does require the successful completion of a criminal background check for all advertised positions.


Location: Dallas, TX
Core Business Hours: 8:00 AM - 5:00 PM
Employment Status: Full-Time

Applicants in the County of Los Angeles- Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Applicants in the City of San Francisco- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Applicants in the State of California -Qualified applications with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act.

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