Supervisor, Front Office
City Of Hope Hospital Duarte - Comprehensive Cancer Center
Supervisor, Front Office
Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. Position Summary: Responsible for the coordination and operation of the Front Office functions at multiple locations. Acts as liaison with physicians, patients and other office staff. Responsible for assisting in the development of and administration of office policies and procedures. Supervises and coordinates front office staff activities and responsibilities. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. As a successful candidate, you will: Oversees all front office functions. Recruits, hires and supervises front office staff in addition to developing and attaining performance goals and objectives. Evaluates performance and recommends merit increases, promotions, and disciplinary actions. Provides assistance and coverage for front office functions as required. Prepares and conducts training sessions with staff regarding coding, accurate charge entry, and other front office functions. Develops and maintains a professional department that assists the organization toward its goal of improving cost-effectiveness of health care delivery. Acts as liaison between physicians, administration, and business departments. Coordinates office procedures with front office, medical staff, and billing office to ensure smooth flow of information within departments. Participates in the completion of month-end close checklist for all assigned items to ensure meeting or exceeding corporate timelines. Implements and complies with Company Reimbursement Policies and Procedures to maximize efficiency.
Your qualifications should include: High school diploma or equivalent. Seven years of medical office experience; years of experience may be substituted with a BA degree. Minimum of one year of experience in a leadership or supervisory capacity. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer.
Primary Location: United States-California-Thousand Oaks
Job: Leadership Work Force Type: Onsite Shift: Days
Job Posting: Apr 10, 2025 Minimum Hourly Rate ($): 33.000000 Maximum Hourly Rate ($): 35.991000
$24 per hour
Patient Financial Operations & Collections Interact directly with parents and guardians during check-in/check-out to verify payment responsibility, explain fee structures, and review account ledgers. Proactively collect co-pays, co-insurance, deductibles, past-due balances...Front officeDaily paid$17.5 - $24.5 per hour
...role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting... ...with efficiency and thoroughness Ensure that all tasks on the front office checklist are completed daily Post payments to patient...Front officeHourly payWork at officeLocal areaFlexible hoursDay shift$31k - $54k
...Ventura County. We are not just looking for a "receptionist"; we are looking for a brand ambassador who can manage a high-tech front office with the poise of a luxury hotel concierge and the precision of a healthcare administrator. Elevating the Patient Journey...Front office$22 - $24 per week
...Physically fit for the job—You can lift up to 50 lbs. Team-first attitude—You collaborate with the painters, estimators, and front office staff in the business. Must be eligible to work in the U.S. with no restrictions What's In It For You? We Value...Front officeWeekly payNight shift- ...leaders or large teams. ~ Extensive experience managing complex calendars across time zones. ~ Strong proficiency in Microsoft Office (Outlook, Excel, PowerPoint, Word) and collaboration tools (e.g., Teams, SharePoint). ~ Experience with expense systems, invoicing...SuggestedWork at officeFlexible hours
$18 - $23 per hour
...leave. Daily Housekeeping Maintain a clean, organized, and fully stocked front desk, waiting room, and patient restroom. Check In / Check Out, Floors / Lights, Doors (throughout the office), Waiting Room, Restroom Complete all housekeeping forms front and back...Front officeWork at office$14 per hour
...supervision and direction of a licensed provider and nurse in performing various medical assistant duties. This position will be front and back office focused charting patients for a general practice clinic. Must have MA Diploma and CPT Certificate Responsibilities...Front officeTemporary workMonday to Friday- ...medical providers sees patients from in and around Los Angeles, with offices in East Los Angeles, Wilshire, Santa Fe Springs, Tarzana, Encino... ...attentive to the needs of all patients and creates a positive front office patient experience by managing expectations while...Front office
- ...As a Patient Care Coordinator you are responsible not only for front desk operations, but also for supporting patient flow, schedule... ...Assist in maintaining an organized, clean, and patient-ready front office environment. Perform other duties as needed and as assigned...Front officeFull timeWork at office
$28 - $30 per hour
...Job Description Job Description Receptionist III – Senior / Front Lead Pay Range: $28–$30/hour Patient Experience Welcome... ...balances, collect amounts due, and support achievement of office collection goals. Take ownership of treatment-plan follow-up...Front officeWork at office$18 - $24 per hour
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- ...to staff, students and the public regarding programs. Coordinate specific activities and events as assigned. Operate a variety of office equipment, such as computers and related software, printers, calculators and copy machines. Order and maintain inventory of equipment...Temporary workWork at office
$28 - $32 per hour
...Job Description Job Description Front Lead I Pay Range: $28–$32/hour Patient Experience Fill Schedule Daily Housekeeping Leadership Lead daily front-office operations, including phones, check-in/checkout, scheduling, patient flow, and patient...Front officeWork at office- ...signs and drug refillsAbility to assist in medical emergencies and office proceduresAbility to use computerized patient care... ...referrals to specialistsAbility to be flexible in working both back and front office to facilitate smooth workflow.Knowledge and ability to set...Front officeWork at officeMonday to FridayFlexible hours
$31.24 - $41.22 per hour
...drug refills Ability to assist in medical emergencies and office procedures Ability to use computerized patient care systems... ...specialists Ability to be flexible in working both back and front office to facilitate smooth workflow. Knowledge and ability...Front officeHourly payWork at officeMonday to FridayFlexible hours$16.9 per hour
...EXPERIENCE & FUTURE Escort incoming guests to their rooms and assist with luggage. Attend and actively participate in monthly front office meetings. Inspect guest rooms to ensure they are in order and adequately supplied. Explain room features, such as...Front officeFull timePart timeLocal areaShift work$22 - $25 per hour
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...Choice®. This position is primarily responsible for acting as the first point of contact for all patients in a high traffic medical office. Duties include phone management, initial screening of calls to determine information that is needed, confirming and rescheduling...Work at office$21.5 - $24.5 per hour
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