IT Support Manager Lead Hybrid Help Desk & ITSM
RSM Solutions
RSM Solutions, Inc. is seeking an IT Support Manager to lead a team of help desk technicians, manage daily operations, and uphold service quality for a North American enterprise using Prophet 21, M365, MDM, AD, and related tools. You will drive ITSM maturity, coordinate with Infrastructure and Business Applications, and develop documentation to improve incident response and customer satisfaction. Hybrid work with one remote day weekly is possible. #J-18808-Ljbffr RSM Solutions
Vacancy posted 3 days ago
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