Transportation Driver

Job Description

Job Description

Who We Are: Central City Health (CCH) has been serving the under-housed and at-risk population in metro Detroit since 1972, by providing integrated healthcare services. Our services include primary and pediatric care, dental care, behavioral and SUD care, supportive housing, and community re-entry services, to name a few. In 2024, our President/CEO, Dr. Kimberly Farrow-Felton received the esteemed Healthcare Hero Award from Crain’s Detroit Business honoring her exceptional contributions to the health and well-being of our community.

Our Mission: To achieve wellness in the community by providing an array of primary and behavioral health care, housing, and substance abuse services with dignity and respect.

Our Core Values: CCH is guided by a set of values in fulfilling our mission.

Some of our values include:

• An environment that supports health and recovery.
• Person-centered principles in the delivery of care.
• An environment characterized by cultural sensitivity, integrity, teamwork and trust.
• A commitment to service excellence and continuous quality improvement.
• Persons served take both an active part in their treatment and the organization.
• An atmosphere of welcoming and accessibility to people seeking our services that assures “no wrong door.”

You Get:

• 14 Paid Holidays Annually.
• 18 PTO Days (less than 1 Year; 27 Days on 1st Year Anniversary).
• Benefit Coverage after 30 Days: Medical/Dental/Vision/Short -term Disability.
• Company-Paid Life Insurance.
• Retirement Savings 403(b).
• Tuition Reimbursement.
• Continuing Education Allowance.

GENERAL DESCRIPTION:

Central City Integrated Health is committed to enabling every patient in our community to thrive by building a collaborative multidisciplinary healthcare team. The Driver is responsible for shuttling patients to and from various community organizations, treatment providers, judicial hearings and other locations identified by the treatment team according to agency policy/procedures. The Driver must be attentive to traffic and weather conditions while staying on schedule and ensuring the safety of passengers. Drivers are responsible for maintaining a safe environment within company vehicles by enforcing rules of conduct and responding to emergencies as they arise.

RESPONSIBILITIES:

• Ensures all actions, job performance, personal conduct and communications represent the organization professionally.
• Greets patients, family members and community partners in a pleasant and courteous manner.
• Assists with helping clients in and out of the vehicle.
• Completes pre-trip safety inspections of assigned vehicle(s) each day by testing brakes, tires, and other components prior to the start of driving each day.
• Completes post-trip safety inspections of assigned vehicle(s) at the end of each day.
• Ensures the cleanliness of company vehicles by ensuring that passengers do not smoke or consume food or drinks, and that vehicle(s) remain clear of debris.
• Transports patients according to the assigned roster and route indicated in the Transportation Module of the Electronic Medical Record; drivers may not, under any circumstances, utilize company vehicles for personal use.
• Assists the Director of Facilities & Fleet with preventive maintenance of facilities and fleet vehicles.
• Maintains accurate fuel and mileage records and attendance logs for all routes.
• Notifies Leader immediately of any accidents involving agency vehicles.
• Participates in a multidisciplinary care team by reporting observed concerns, complaints, incidents, or unusual behavior expressed by patient(s) and/or family member(s).
• Maintains a commitment to the achievement of quality health care services through good communication and by maintaining patient rights, safety, privacy, and confidentiality.
• All other duties as assigned by Leader.

EDUCATION AND EXPERIENCE:

• High school diploma or GED equivalent preferred.
• Current Michigan Chauffeur’s Driver’s License required.
• Demonstrated ability to adhere to State of Michigan driving laws, evidenced by maintaining an insurable driving record in accordance with CCIH commercial auto insurance carrier required.
• Minimum two (2) years of recent experience driving a limousine, cab, passenger bus, rideshare, patients or similar transportation mode required.
• Experience working with patients exhibiting severe and persistent mental illness preferred.
• Ability to work cooperatively with staff and others involved in the delivery of service to patients.
• Must be comfortable with patient transport; familiarity with the Detroit Metro area preferred.
• Must maintain confidentiality relating to treatment in accordance with HIPAA guidelines.