Account Manager

Prismfly Account ManagerPrismfly is a global agency focused on ecommerce conversion rate optimization. We pair strategy with best-in-class design and development to create leading digital experiences. We work with top-tier brands and software partners. The team is made of humble experts, each with a strong desire to continually learn and grow.Take ownership of your career with a position at Prismfly. We're changing the industry and setting new standards for what success looks like. Our team has the freedom to bring new ideas to the table. We take care of our people, encourage and promote growth, reward excellence, and celebrate results. We are built on different perspectives to inspire innovation.We're looking for a highly organized and proactive Account Manager to support our Conversion Rate Optimization team in delivering exceptional results for leading eCommerce brands.This role sits at the intersection of project coordination, client communication, experimentation, and optimization. You'll work closely with Senior CRO Consultants, designers, developers, and clients to help keep optimization programs running smoothly and efficiently.This is an ideal opportunity for someone who enjoys eCommerce, experimentation, project coordination, and client communication, and wants to build a long-term career in CRO and digital strategy.ResponsibilitiesAssist Senior CRO Consultants in managing client optimization programsCoordinate experiment launches with design and development teamsAssist with experiment setup and QAHelp document optimization opportunities and recommendationsSupport website enhancement and optimization initiativesParticipate in client Slack channels and meetingsCoordinate follow-ups, action items, and project updatesEnsure client requests are documented and assigned appropriatelyMaintain clear communication between clients and internal teamsConduct competitor and industry researchGather insights from analytics and user behavior toolsSupport the creation of client presentations, recommendations, and test result summariesCoordinate cross-functional tasks between CRO, Design, and Development teamsHelp keep projects on track and moving forwardWhat Success Looks LikeSuccessfully support multiple client accounts simultaneouslyBecome a trusted point of contact for clients and internal teamsHelp improve the efficiency and execution of client optimization programsContribute meaningful optimization insights and recommendationsPlay a key role in helping experiments and initiatives move from idea to launchRequirementsExcellent written and verbal English communication skillsStrong organizational and project management abilitiesHigh attention to detailAbility to manage multiple priorities simultaneouslyStrong problem-solving mindsetAbility to work independently and take ownership of tasksExperience with ShopifyExperience with GA4 or similar analytics platformsExperience with A/B testing or experimentation programsNice to HaveExperience working in an agency environmentThis role is a great fit for someone who:Loves keeping projects organized and moving forwardEnjoys working directly with clientsIs curious about customer behavior and online shopping experiencesWants to learn how high-performing Ecommerce brands grow through experimentationEnjoys collaborating across design, development, and strategy teams