Parts Counterperson

Job Description

Job Description

Parts Counterperson

We are seeking a knowledgeable and customer-focused Parts Counterperson to join our dealership team. The Parts Counterperson is responsible for assisting customers and technicians with parts inquiries, orders, and purchases – ensuring accurate, timely, and efficient service. This role involves managing inventory, maintaining parts records, and providing product expertise to internal and external customers.

• 401(K)
• Dental Insurance
• Employee discount
• Health Insurance
• Health Savings Account
• Life Insurance
• Paid Time Off
• Vision Insurance
• Disability Insurance
• Paid Training

• Assist retail customers and service technicians with parts inquiries and purchases
• Use electronic catalog systems and dealership software to look up parts, pricing, and availability
• Accurately process parts orders, returns, and exchanges
• Maintain and organize inventory, including restocking and conducting inventory counts
• Place special orders with vendors when necessary and track order statuses
• Ensure all transactions are properly documented and records are updated
• Keep the parts counter, shelves, and storage areas clean and organized
• Provide product recommendations and technical support as needed
• Collaborate with service and sales departments to ensure timely part delivery
• Stay up to date on new products, pricing, and manufacturer programs

• High school diploma or equivalent required
• Previous experience in an automotive parts department or retail parts store preferred
• Basic automotive knowledge strongly preferred
• Strong computer skills and familiarity with parts catalog and inventory systems
• Valid driver’s license and clean driving record required

• Excellent customer service and communication skills
• Strong attention to detail and organizational ability
• Technical aptitude and product knowledge
• Time management and multitasking abilities
• Problem-solving skills and a collaborative attitude
• Ability to work effectively with internal departments and external vendors

Beechmont Automotive Group is a leading service provider in the Cincinnati area, committed to excellence in automotive repair and customer care. We value teamwork, integrity, and growth—and we’re proud to support our employees with the tools and training they need to succeed.

Beechmont Auto is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under applicable laws.

Employment is contingent upon successful completion of a motor vehicle report (MVR) check and drug screening.