Juvenile Probation Division Manager (Division Director)

Posting Date
06/18/26

Application Deadline
07/05/26

Pay Range
Min - 1st Quartile - Mid - Max
$95,000.00 - $107,123.20 - $119,246.40 - $143,500.00

The expected ENTRY pay range for this position based on experience and equity within the Judicial Branch is $114,869.00 to $143,500.00.


This position is Exempt under the FLSA.

What We Offer

We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance. Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program. Click here to learn more!

Job Type
Classified - Judicial JMR

Department

About the Position

The Judicial Branch of Arizona in Maricopa County is seeking a proactive, innovative, and collaborative leader with broad juvenile justice experience. Division Managers, in partnership with the department Deputy Chiefs, lead the organization towards excellence as a model juvenile justice agency that engages in data-driven decision-making and evidence-based practices.

The Division Manager is responsible for overseeing the management and administration of one or more major operational areas including; Assessment and Court Reporting, Diversion Screening, Service Delivery and Monitoring, Detention Operations, and Programming Community Standards and Intensive Supervision. This oversight and leadership includes managing resources and personnel in a manner that maximizes the efficiency and effectiveness of the operation and service delivery consistent with the overall mission and vision. The Division Manager serves alongside 7 other members of the executive leadership team in addition to the Chief, Deputy Chiefs, and Administrative Director.

About The Juvenile Probation Department:

The Juvenile Probation Department of the Judicial Branch of Arizona in Maricopa County provides innovative and efficient juvenile justice services grounded in evidenced-based practices and research. These services improve the safety of our community, hold youth accountable through developmentally appropriate orientation, and ensure the public's trust and confidence in the Judicial Branch. Join our Juvenile Probation Department in its mission to promote public safety through positive change as we connect youth to the community and provide opportunities that are delivered with fairness, dignity, and respect.

The Department provides research-based juvenile justice services that enhance community safety, support positive youth development, and promote trust in the Judicial Branch. With approximately 600 staff and an $80 million blended funding budget, the Department delivers 24/7 intake and detention operations, diversion programming, and community supervision.

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education:

• Bachelor's degree with a preference in Behavioral Sciences or related field from an accredited college or university

Experience:

• Seven (7) years of related correctional, probation, or working with offenders/delinquents in some equivalent capacity experience; which includes,
• Two (2) years of related supervisor or management experience

OR

Combined Education and Experience Qualifications:

• An equivalent combination of education and job-related experience may be substituted on a year-for-year basis.

Other Requirements:

• Per the Arizona Code on Judicial Administration, this position requires that applicants must be a US Citizen or legal resident of the United States of America.
• Per the Arizona Code on Judicial Administration, this position requires that applicants, who are not currently a Certified Probation Officer in Arizona, successfully complete a comprehensive background check, polygraph, and psychological evaluation.
• The selected candidate will be required to complete the two-week Probation Officer Certification Academy and one week of Defensive Tactics training, within the first year of employment if not already certified in the state of Arizona.
• Selected candidate may be required to complete Handle with Care training.

Our Preferred Candidate Has:

• Five (5) years of related supervisor or management experience.
• Master's degree.
• Expertise in Arizona Code of Judicial Administration specific to Detention Operations Standards and Probation Standards.
• Certification as a Probation Officer in the State of Arizona.
• Current or prior certification in AZ Defensive Tactics.
• Current or prior certification in AZ Handle with Care.

Knowledge, Skills, and Abilities:

Knowledge of:

• Administrative principles and procedures as applied to juvenile detention, probation, caseload management, juvenile court procedures, and applicable laws, codes, statutes, and policies.
• Probation evidence-based practices and programs, to include the use of actuarial risk and needs assessments and the use of the principles of risks, needs and responsivity in the development of supervision and treatment plans for youth on probation.
• Principles of management and supervision.
• Principles of strategic planning.
• Community social services programs and resources.
• Child welfare case processes.
• Trends and practices in probation services, administration, and public sector administration.
• Principles, objectives, and methods of secure facility management.
• Principles and methods of adult and juvenile probation and rehabilitation.
• Laws, regulations, and ordinances governing juvenile institutional administration.
• Probation casework objectives, principles, and methods.
• The operations and interrelationships of the adult and juvenile criminal justice system and associated community-based organizations.
• Psychology of adolescence and the causes of juvenile delinquency as it relates to behavioral change, therapy principles, treatment interventions and evidence-based practice methods.
• Principles and practices of social service delivery, including crisis intervention, particularly in relation to youth and families.
• Principles and practices of developing teams, goal setting, motivating employees, and managing in a team environment through multiple levels of supervision.
• Project and program management.

Skill in:

• Leadership, coaching, and developing professional relationships.
• Policy design, implementation, and evaluation.
• Organizational planning, delegation, and staff development.
• Change management and informed decision-making.
• Organizing objectives, delegating responsibility, training, evaluating subordinate effectiveness and administering necessary development and discipline.

Ability to:

• Communicate problems and proposed solutions effectively and with maturity in stressful or emotional situations.
• Think strategically for organizational excellence and community benefit.
• Set and champion direction based on informed inquiry, analysis, and solution.
• Establish and maintain effective working relationships with diverse groups including staff, colleagues, county officials, volunteer organizations, intergovernmental agencies, the Court, law enforcement personnel, and the public.
• Establish and maintain effective and cooperative working relationships with a wide variety of people.
• Control, direct and instruct juvenile detainees individually and in groups.
• Analyze situations accurately and adopt an effective course of action.
• Effectively represent the department to other county agencies and community groups.
• Present ideas, facts and recommendations effectively, orally and in writing.
• Exercise independent judgment and initiative.
• Explain the detention process and program to the public and other agencies.

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Coordinates, organizes, and schedules day-to-day operational activities of a division within the Juvenile Probation Department.
• Plans, prioritizes, assigns, supervises, and reviews the work of supervisory staff of a division within the Juvenile Probation Department.
• Provides strong leadership for the Juvenile Probation Department within all functional areas to identify the division's needs and institute both short and long-range planning activities to meet those needs and fully implement the Vision, Mission, Values, and strategic plan goals of the department and the Superior Court of Maricopa County.
• Provides expert leadership and change management in instituting effective system improvement (reform) efforts, in such areas as juvenile detention alternatives, juvenile justice reinvestment, racial and ethnic disparity reduction, and juvenile justice and child welfare alignment.
• Manages and aligns the division's array of juvenile justice services and programs to ensure a comprehensive, dynamic, and cost-effective service delivery system that is responsive to youths' criminogenic needs and is person-centered, recovery-oriented, trauma-informed, integrated, and culturally intelligent.
• Supervises division staff, reviews and evaluates performance; coaches and mentors' subordinate staff for professional development and succession planning; provides counsel to staff if needed; participates in administrative investigations and follow-up.
• Promotes staff development of evidenced-based principles including awareness of research, and the management of behavioral and organizational change processes.
• Researches, develops, and presents proposals for improved services, programs, and functions.
• Provides recommendations for policies, procedures, and goals; ensures staff within the division understand and follow all policies and procedures.
• Ensures a safe and secure environment in secure custody for youth and staff.
• Ensures compliance with all laws, regulations, and orders of the court.
• Manages department resources; assists in the development, recommendations, and monitoring of annual budgets.
• Directs effective use of assessment tools, data, and technology to facilitate informed decision-making.
• Reviews and analyzes financial and operating data, reports, and recommendations.
• Represents the department in meetings with representatives of governmental agencies and the public, and makes presentations before various advisory committees, legislative, and community groups.
• Manages inquiries and complaints through established protocols as set by the department and/or Judicial Branch.
• Oversees the development, maintenance, evaluation, and ongoing quality improvement of all contracted services.
• Establishes and maintains effective professional relationships with county and state officials, key community leaders, and stakeholders.
• Conducts and attends meetings, staff conferences, and serves on promotional panels.
• Directs and attends in-service training; makes presentations and prepares reports.
• Analyzes management information system and converts information to project plans.
• May serve as acting Deputy Chief Probation Officer, when authorized.
• Maintains leadership presence and positive engagement to model desired behavior.
• Is available to work variable hours and variable days, including evenings, nights, early mornings, and weekends as needed.
• Maintains a current, valid Arizona driver license, has access to a motorized vehicle, and can safely operate a motorized vehicle.
• Demonstrates the ability to work independently without direct supervision.
• Provides regular onsite or in-person supervision to assess business needs by observation, by monitoring group dynamics with face-to-face interaction and using body language/nonverbal communication, engages in interpersonal bonding, and models expected behaviors.

Working Conditions:


May include assignments in detention, probation, or a combination of both.

Work is subject to varying post and/or job-site assignments and may be subject to irregular work hours/ schedules to include completion of work on holidays and weekends.

Work may also require traveling.

May respond to crime scenes that may include staff or probationers and involve weapons, hazardous materials, drugs, and contagious diseases both in the community and within institutions.

Must have the ability to operate a variety of equipment necessary to perform job duties such as motor vehicles, computers, telephones, and radios. Must possess independent body mobility to stand, walk, bend and sit for prolonged periods of time and/ or drive a vehicle; the manual dexterity necessary to reach, grasp, hand write, and use a computer; vision sufficient to see and read; hearing and speech sufficient to communicate in person and over the phone; the ability to lift, drag, push and carry items of various weight up to 50 pounds.

All probation officers must "demonstrate, by proficiency testing, competency and understanding of the physical and verbal techniques and tactics presented at the defensive tactics training academy." ACJA § 6-107(G)(1)(b). The proficiency testing is based on whether they can perform the skills or tactics (or comparable alternatives) necessary for self-defense. Therefore, those selected for the position must successfully complete the 40-hour Defensive Tactics Training Academy as soon as practical, but no later than 120 days from the date of employment.

• Forcefully raise arms above head (straight arm wristlock and takedown).
• Perform minor aerobic activity.
• Stand for up to 2 hours at a time.
• Engage in balanced movements.
• Throw hand strikes (fist strikes and palm-heel strikes).
• Use impact weapons (ability to swing arms in a striking action with a baton that weighs 16 ounces).
• Kick at targets below 24" (front snap kicks).
• Perform controlled falls and return to a standing position unassisted (break falls and recovery).
• Complete hand strikes and kick drills at partial speed.
• Sustain exposure to Oleoresin Capsicum (OC) spray.
• Engage in fighting techniques while on the ground.
• Be able to bend knees, lower center, and touch the ground with one hand (break fall recovery and baton closing technique).
• Be able to bend knees to a 45-degree angle (all ground techniques).

Additional Information

Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.


Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.


All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.


The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system's requirements. The current contribution rate for ASRS is 12.27% and the current contribution rate for PSPRS is 5.84% and up for the defined contribution plan and 8.82% for the defined benefit plan. For more information about contributions and benefits of these plans visit or

Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.

The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.


Apply Now!