IT Systems Administrator

IT Systems Administrator

Cross Environmental Services, Inc. (CES) is seeking a hands-on IT Systems Administrator to serve as the primary internal IT resource. This on-site role supports daily IT operations and works closely with an outsourced Managed Services Provider (MSP).

The ideal candidate is a strong IT generalist who enjoys supporting users directly, coordinating with vendors, and maintaining secure, reliable systems.

This is not a remote position.

Key Responsibilities

• Provide on-site IT support for ~31 users across three office locations
• Serve as the primary internal point of contact for IT issues
• Coordinate escalations and projects with the MSP
• Support Microsoft 365 (user accounts, email, Teams, SharePoint)
• Assist with workstation, printer, and basic network troubleshooting
• Support onboarding/offboarding (devices, access, accounts)
• Maintain IT documentation and asset inventory
• Assist with cybersecurity practices and endpoint protection
• Support CMMC Level 1 documentation and self-assessment efforts
• Coordinate with ISPs, copier vendors, and software providers

Required

• 2+ years of IT support or systems administration experience, preferably.
• Experience in a small-to-mid-size business environment
• Microsoft 365 administration experience
• Strong troubleshooting and customer support skills
• Ability to work on-site and travel as needed

Preferred

• Experience working with an MSP
• Basic cybersecurity or compliance exposure (CMMC, NIST, etc.)
• Familiarity with on-prem server environments
• Relevant IT certifications or equivalent experience
• Website and social media postings and maintenance

Benefits will be discussed with the appropriate candidates.