Maintenance Supervisor - Gardens at Greenhouse

Job Description This position oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. Responsibilities Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. Oversees and completes the “make‑ready” process to prepare vacant apartment homes for leasing and new move‑ins by completing the pre‑move‑out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market‑ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure they reflect and represent the high quality of the community and company standards. Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. Supports cost‑cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment. Conducts regularly scheduled safety meetings, ensures all MSDS sheets are current and readily accessible, and keeps up to date on OSHA and other safety‑related laws and requirements to ensure community compliance. Demonstrates customer service skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and completing work orders with efficiency and urgency. Qualifications & Knowledge High school diploma, GED, or related experience and training. Experience in property management maintenance, other building maintenance, or related trade. Must provide own hand tools unless prohibited by State law and be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user‑moved aids, mechanical equipment and measuring devices. Ability to apply principles of logical thinking to define and correct problems. Proficiency in customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and remain calm when addressing and resolving customer problems. Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors, and answer questions related to department operating policies. Proficiency in internet, word processing, spreadsheet, and database management programs to maintain records of information and develop and provide information for the manager’s use. Property management system experience preferred. Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals and fractions to review and complete various financial, administrative, and legal documents. Specialized Skills EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. All certifications required by State and Local jurisdictions. Valid driver’s license to operate a golf cart on the property, if applicable. Travel & Physical Demands Stand, walk, and/or sit for extended periods, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Push, pull, lift, carry, or maneuver weights up to 25 pounds independently and 50 pounds with assistance. Local routine travel may be required for meetings, training, or other job responsibilities. Work flexible schedule, including evenings, weekends, and holidays when on call. Compensation Hourly rate: $25.50 – $28.50. This range may be adjusted based on business requirements, prior experience, skill set and geographic location. Corporate positions may be eligible for quarterly or annual bonus programs; onsite property positions may be eligible for weekly, monthly, and/or quarterly bonus programs. Benefits Competitive medical, dental, vision, disability and life insurance benefits. Low employee medical costs for employee‑only coverage; costs discounted after 3 and 5 years of service. Generous paid time off: 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays; birthday off after 1 year; additional vacation accrual with tenure. 6‑week paid sabbatical after 10 years of service and every 5 years thereafter. 401(k) with company match up to 6% after 6 months of service. Paid parental leave and up to $10,000 fertility benefit reimbursement (includes adoption or surrogacy). Employee assistance program. Critical illness, accident, hospital indemnity, pet insurance and legal plans. Charitable giving program. Equal Opportunity Greystar will consider for employment qualified applicants with arrest and conviction records. Application Notice Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). 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