Intake Coordinator
$20 - $25 per hourHouse of Hearts Florida
Job Description
Job Description
Intake Coordinator
House of Hearts ABA
$20–$25/hour | Remote | Part-Time or Full-Time
Who We Are:
At House of Hearts ABA, we’re all about heart, hope, and high-quality care. We provide compassionate, evidence-based ABA therapy to children with autism across multiple states. Our mission is to support families quickly, ethically, and with the personal touch they deserve. That all starts with the very first conversation — and that’s where you come in.
We’re looking for a warm, organized, and go-getting Intake Coordinator to join our growing team. You’ll be the friendly first voice families hear when they reach out to us, and the one who helps guide them smoothly into services.
What You'll Do:Be the first point of contact for new families interested in services
Collect intake information and enter it into our system accurately and efficiently
Follow up with families via phone and email to keep the intake process moving
Coordinate with our clinical and administrative teams to ensure a smooth handoff
Assist with insurance verifications and intake paperwork
Answer questions about our services, insurance, and process (we’ll give you scripts and support)
Track all incoming inquiries and manage follow-ups with care and professionalism
Help schedule initial assessments and connect families to the right clinical team
Stay on top of deadlines, documentation, and family communication
Be a voice of calm, warmth, and efficiency for every parent you talk to
Have experience in healthcare, ABA, behavioral health, or a client-facing administrative role
Are confident on the phone and able to guide conversations with empathy and clarity
Know your way around spreadsheets, CRM systems, or EMRs (or are quick to learn)
Can juggle multiple moving pieces without breaking a sweat
Are a natural problem-solver who stays organized and detail-oriented
Thrive in a remote work environment and can stay accountable to your time
Want to make a meaningful difference in the lives of children and families
Flexible hours and fully remote
Supportive, mission-driven team that values compassion and professionalism
Opportunity to grow with a fast-expanding company making real impact
Training and support provided – we’ll set you up for success
A chance to be part of a team that truly cares about the families we serve
Compensation:
Hourly rate of $20–$25 per hour , based on experience.
This isn’t just another intake job—it’s a chance to be the first step in a life-changing journey for so many families. If that excites you, we can’t wait to connect.
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