Remote Healthcare Virtual Assistant - PH - Wing Assistant

AFM – Healthcare Virtual Assistant (Remote) Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. Duties and Responsibilities Document new patient and referral intake Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers. Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation. Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional. Assist in analyzing healthcare data, preparing reports, and maintaining records. Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality. Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician. Ad hoc tasks Qualifications Bachelor’s degree in medical fields or the pharmaceutical-related industry At least 1 year of experience as a Medical Virtual Assistant Excellent English communication skills, both written and verbal (at least C1 level) Solid understanding of medical terminologies and practices Proficient in EHR/EMR systems and ability to troubleshoot common technical issues Understanding of healthcare privacy regulations Strong interpersonal skills Solid organizational & time management skills with keen attention to details Tech savvy & familiar with current technologies (desktop sharing, cloud services, VoIP) Able to work on a graveyard shift Technical Requirements USB headset with noise cancellation feature Working webcam Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM Main internet service speed: at least 25 Mbps wired connection Backup internet service speed: at least 10 Mbps Benefits Health Insurance (HMO) Performance incentives Job security and stability Paid training Inclusive culture Upskilling opportunities 100% work-from-home Exceptionally supportive team Opportunities for career growth Fun work environment Holiday & overtime pay Schedule US work hours (20‑40 hours per week) Location This is a remote job Salary Package (with HMO) Entry Level (1‑3 years of experience): Up to PHP 39,500 Intermediate Level (3‑5 years of experience): Up to PHP 48,000 Expert Level (5+ years of experience): Up to PHP 53,000 #J-18808-Ljbffr Wing Assistant - India