Patient Access Center Lead: Coaching & Ops
University of Texas Health Science Center at San Antonio
The University of Texas Health Science Center at San Antonio is seeking a Call Center Team Lead to guide Access Specialists in handling patient requests, including complex inquiries, and to provide coaching on productivity and service quality. This role oversees scheduling, training, and audits, ensures HIPAA compliance, and coordinates with supervisors to maintain staffing and patient experience standards across departments. #J-18808-Ljbffr University of Texas Health Science Center at San Antonio
Vacancy posted 2 days ago
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