Patient Access Center Team Lead
University of Texas Health Science Center
UT Health San Antonio is seeking a Call Center Team Lead to serve as the primary escalation and coaching contact for Access Center Specialists handling patient requests, scheduling, and complex inquiries. You will supervise daily workflows, provide feedback, ensure HIPAA compliance, and coordinate training while maintaining high patient experience and adherence to UT Health standards. This role requires strong communication, problem solving, and leadership across multiple clinical departments, #J-18808-Ljbffr UT Health San Antonio
Vacancy posted 2 days ago
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