Hospitality & Events Manager

Hospitality & Events Manager Position Summary: Do you enjoy the thrill of event planning? Is hospitality and providing white-glove service to professionals your passion? Then the Hospitality & Events Manager opportunity may be the next position you've been looking for in your career growth. Essential Functions: Manages the guest experience from the venue user's perspective by establishing, inspiring and maintaining an optimal guest experience as a core component of the organization's strategic priorities and daily operations. Collaborates with key stakeholders and departments to plan and execute firm-related events both on-site and off-premises. Develops and maintains strong relationships with NYC caterers, beverage partners, rental providers, florists and other pertinent vendors for Firm business and social events. Manages event-related budgets, including vendor estimates, cost tracking, and post-event expense reconciliation. Maintains organized details for each event and keeps organizers and hosts abreast of all necessary information and updates pertaining to their respective events. Works closely with our contracted service provider Epiq on the delivery and setup of catering services and other amenities. Brings a refined and elevated taste to the event planning component by being mindful of details, identifying areas for enhancements, and offering recommendations based on the nature of the events. Briefs the Receptionists on the daily events and guests to ensure a smooth experience for guests upon arrival to the Firm. Conference Center Management: Reviews submitted event/meeting requests via the Ask Cody booking system. Engages applicable IT team members on the daily happenings and confirms all technology arrangements for the scheduled meetings and events are properly set up and functional. Manages the quality control for conference room setups in terms of room cleanliness, amenity setups, temperature, etc. Follows up with Epiq as appropriate to resolve issues. Directs the Epiq Site Lead and staff on scheduled meetings so there are resources in place to cover all daily Firm needs. Seamlessly handles any last-minute room requests and coordinates all applicable equipment, resources, amenities and supplies as needed. Oversees the Benesch Lounge Manager and ensures bar area is clean and stocked at all times. Hospitality: Manages all food and beverage needs for the New York City office, including planning catering and beverage service for meetings and events, monitoring inventory of beverages, snacks, and hospitality supplies and maintaining an elevated and client-ready standard of presentation. Cultivates an inviting and enjoyable atmosphere throughout the entire office and consistently demonstrates a continuous improvement mindset. Coordinates with building management/security teams on event-related access, deliveries, vendor logistics, and other operational needs. Ensures there is always coverage in the Reception area during Firm hours, and after hours as needed. Directly manages the Receptionists, including scheduling, training, performance oversight, and ensuring a consistent, high-quality and visitor experience at the front desk. Additional Responsibilities: Proactively looks to deliver new ideas and creative approaches to constantly improve the client experience, while possessing the ability to solve and deliver on the tactical details. Other duties as assigned. Qualifications: The Hospitality & Events Manager will have a minimum of five (5) years management experience in a hospitality or event planning capacity. A Bachelor's Degree or equivalent work experience is required. Must be service-oriented, creative, resourceful, and have the ability to effectively communicate verbally and in writing with individuals at all levels in our organization. Prior experience with high-end event planning strongly preferred. The Hospitality & Events Manager must be willing to work a flexible schedule to account for early morning or evening events. Familiarity with conferencing equipment and other technology is preferred. Salary range: $114K to $145K. Please note that quoted salary ranges are based on Benesch's good faith belief at the time of the job posting and are not a guarantee of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that Benesch provides to compensate and recognize our staff professionals for their work. Full-time positions are eligible for a discretionary bonus and a comprehensive benefits package. Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at View phone number on click.appcast.io or email Christine Watson at View email address on click.appcast.io. #J-18808-Ljbffr