Administrative / Service Coordinator

Receptionist / Customer Service

Angelo Water Service is looking for a friendly, dependable, and organized Receptionist / Customer Service Representative to join our San Angelo team.

As one of the first people our customers speak with or see when they contact our office, this position plays an important role in creating a welcoming experience and helping our daily operations run smoothly.

We are a third-generation, locally owned and operated family business serving San Angelo and the surrounding area. We're looking for someone who enjoys people, communicates well, stays organized, and is willing to jump in and help wherever needed.

What You'll Do

• Answer incoming phone calls and emails in a friendly, professional manner
• Greet and assist customers and prospective customers who visit the office
• Help customers with routine questions, payments, account information, and service needs
• Direct calls and customer requests to the appropriate team member
• Assist with scheduling service appointments and deliveries
• Enter and update customer account information
• Assist with billing, payment processing, collections, and filing
• Maintain organized customer and office records
• Order and maintain office supplies
• Communicate with drivers, service technicians, sales staff, and other office team members
• Help resolve routine customer questions or concerns
• Support customer satisfaction and retention
• Maintain a clean, organized, and welcoming front office
• Assist coworkers and support a positive team environment
• Follow company policies and procedures
• Perform other administrative and office duties as needed

What We're Looking For

The right person for this role is friendly, dependable, organized, and comfortable talking with all kinds of people. You should be able to handle a busy phone, shift between tasks, learn new systems, and remain helpful and professional when the day gets hectic.

Requirements

• High school diploma or GED
• Previous receptionist, customer service, or administrative experience preferred
• Strong verbal and written communication skills
• Friendly, outgoing, and positive attitude
• Strong organizational skills and attention to detail
• Comfortable using computers, email, and learning office software
• Ability to multitask and prioritize customer needs
• Dependable attendance and punctuality
• Professional appearance and demeanor
• Ability to work well independently and as part of a small team
• Ability to pass required background check and drug screening

Benefits

• Health insurance
• Paid time off and sick leave
• 401(k)
• Stable, year-round employment
• Supportive, family-owned work environment
• Opportunity to learn and grow within the company

Why Angelo Water Service?

Angelo Water Service is the local Culligan Water dealer serving San Angelo and the surrounding area. As a third-generation family business, we take pride in the relationships we've built with our customers and the people who work with us.

We're looking for someone who will welcome customers, take ownership of their responsibilities, help keep the office running smoothly, and be someone both customers and coworkers can count on.

If you're a people person who enjoys staying organized, helping solve problems, and being an important part of a small team, we'd like to meet you. Apply today.