Business & Commercial Loan Operations Manager

When joining Elevations, you can expect to work for a company with:

• A leadership team that strives to make this the best place you’ve ever worked!
• A focus on supporting our employees’ mental, physical, and financial well-being
• A commitment to diversity, equity, and inclusion recognized by the Denver Business Journal and Colorado Association of Realtors
• A highly engaged workforce devoted to innovation, continuous improvement, and collaboration
• A reputation for excellence, as evidenced by being a two-time recipient of the Malcolm Baldrige National Quality Award
• A passion for consistently providing amazing experiences and creating raving fans

If you join our team, here are some of the perks you can expect:

• A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays
• Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account
• Up to a 4% match on 401(k) contributions
• Up to twelve weeks of fully paid parental leave
• An extensive Employee Assistance Program that provides personalized care options for your whole household
• Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year

Location:

Elevations Credit Union- Broomfield Basecamp

Hybrid: Employees who are able to perform the essential functions of their jobs away from an Elevations location may do so with the expectation that they are onsite at least fifty percent of the time over a two-week pay period.

Summary/Objective:

This role leads a team of Business Lending Administrators to execute operations activities within the commercial and business lending functions. The Manager, Business and Commercial Loan Operations serves as a leader and coordinator of all lending origination, construction loan administration, and loan servicing functions. This position also serves as an internal escalation point to handle issues for Loan Officers and members. The successful candidate can execute a wide range of commercial lending operational processes, independently with pressing time frames. The Business and Commercial Loan Operations Manager will schedule closings and ensure efficient loan processing to meet the needs of business and commercial loan officers. The role will serve as the subject matter expert for projects and system updates for the loan closing document system, and will oversee the loan portfolio by setting up all ongoing reminders for financial requirements, covenant tracking, annual reviews, tracking compliance with ECU policies, portfolio renewals, covenant tracking, and ongoing loan requirements such as taxes and insurance. The Business and Commercial Loan Operations Manager will also ensure Member Business Loan files are maintained in electronic repository and that the files are complete and properly categorized.

Essential Functions include:

• Manages the loan origination process and directs the business and commercial lending operational functions to facilitate successful and timely closings for our members.
  
  
  
  
  • Prepares, reviews and coordinates loan documents with all appropriate personnel, including interaction with external legal counsel to validate and review documents.
  • On-boards loans and loan transactions onto the Credit Union’s core banking system.
  • Files accurate collateral liens to ensure appropriate lien positions.
• Manage and develop a business and commercial operational staff to ensure efficient operations, growth in role, accurate loan documentation, and loan servicing consistent with any loan covenants.
• Partners with business and commercial lenders, analysts and loan administrators to enhance workflows, communication and member experience related to business and commercial loans.
• Manages business and commercial loan documentation processes, systems and related staff behaviors to ensure consistent quality, document completion, and collateral lien perfection.
• Updates loan documentation system as needed to ensure compliance with state and federal law.
• Produces and distributes business and commercial loan production reports, exception reports, and officer portfolio management reports to stakeholders in the organization.

Reports to:

Chief Lending Officer

Manages:

Business Lending Administrator(s)

Required Skills, Education and Experience:

• 6+ years of commercial loan administration and operational experience
• Expert understanding of consumer and commercial construction loan documents, enforcement, and related regulations.
• Proficient with using Microsoft Word and Excel and other various PC applications.
• Self-starter with the willingness to teach and take charge of new responsibilities.
• Ability to work under pressure, meet deadlines, and multi-task.
• Excellent customer service with superb verbal and written communicational skills.
• Must be detail oriented with good organizational skills.

Preferred Skills, Education and Experience:

• Bachelor's degree in any related discipline
• Experience and knowledge of Symitar-Episys bank operating system
• Experience with Laser Pro documentation
• Additional compliance training

Work Environment:

Elevations uses multi-factor authentication to keep our data safe. As such, a personal smartphone is a requirement for employment with us. This job operates in an office setting and routinely uses standard office equipment.

Physical Requirements:

Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs of force occasionally to lift, carry, push, pull, or move objects

Position Type/Expected Hours of Work:

• Full-time / 40 hours per week

Compensation Information:

The person hired into this position will likely earn between$95,796 and $119,745 annual salary, plus annual bonus.

Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

Anticipated Application Window:

This role is anticipated to close within 25 days from the date of posting. However, if the position has not been filled, Elevations may keep the application period open longer.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Us: Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado’s Front Range. Founded in 1952, we’ve grown from 12 members and less than $100 in assets to an institution with 15 branches and more than 170,000 members that manages over $3 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we’ve made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information.

EEO Statement: The Credit Union is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, creed, national origin, ancestry, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law.

Candidates for certain positions may be required to submit to a credit history report in determining qualification for employment with Elevations Credit Union. If the position you are applying for requires a credit history report, any information received in such a report will not be the sole factor in making an employment decision. A history of personal financial irresponsibility may be reason for disqualification insofar as it relates to your potential job duties. Elevations Credit Union is aware that occasionally there are extenuating circumstances that may affect an individual's credit history. We comply with the Fair Credit Reporting Act and the Colorado Employment Opportunity Act.

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