Commercial and Residential Property Manager

Job Description

Job Description

Sinatra and Co. is pleased to announce a Commercial and Residential Property Manager opportunity available for hire. At Sinatra we operate with the mindset of One Team, One Direction . When joining the team, you will be responsible for upholding this value as well as striving for professional growth and development.

About Sinatra and Co .

Founded in 2010, Sinatra and Co. is a family-owned business with a vested interest in serving our communities through value-add projects, historical restoration, and development opportunities. We excel in the management of various areas of real estate such as commercial and multi-family spaces. Something we also take pride in is heavily investing in our people —the driving force behind our operations. Our company culture focuses on striving for greatness and growing every team member involved in the vision. As part of the Sinatra team, you will be a part of a team committed to excellence both inside the office and out.

About the Position

Duties:

• Manages and oversees all aspects of property operations to include: residential and commercial properties
• Processes check depositing and posting with open communication with the property accountant
• Audits and assesses tenant billbacks as necessary
• Reviews invoices for accuracy and processes through the system in a timely manner
• Completes month end procedures for close out
• Maintains updated property licenses and other required documentation including the Certificate of Occupancy for the property annually
• Audits, monitors, and takes charge of delinquency efforts in a time efficient manner to include processing evictions and submission/follow-up of collections
• Assists in production of monthly and annual reports in conjunction with the property management team and the Asset Manager
• Effectively reads ledgers and other rental documentation
• Coordinates with vendor teams to address maintenance repairs and preventative maintenance efforts
• Obtains estimates/bids for repairs on property as needed
• Enters and schedules work requests for tenants and make-ready units
• Conducts property inspections on a regular basis
• Locates opportunities for review requests following positive interactions with residents or prospects
• Lends assistance in the leasing process when needed to include but not limited to document preparation, fee collection, pricing, and conducting apartment tours
• Monitors leasing process from start to finish to ensure excellent customer service standards
• Processes payroll and commission procedures for team in a timely manner
• Maintains an acceptable closing ratio, as well as meets or exceeds 90% follow-up requirement through our CRM platform
• Monitors occupancy for units and other rentable items to meet or exceed budget expectations
• Tours the property daily to ensure excellent curb appeal, removes trash and debris as discovered along path
• Completes or delegates and oversees a walk of every unit prior to showing, providing keys for move-in, or other applicable situations
• Maintains monthly budget to include participation with annual budget review
• Completes or delegates and oversees full move-out process to include but not limited to walking vacated units, allocating charges, processing deposit accounting, and sending applicable move-out documentation
• Ensures timely submission of collection files
• Assists in renewal notification distribution and follow-up
• Maintains 100% completion in any additional training assigned through the Grace Hill Platform or any other software program being utilized for self and team members
• Monitors marketing collateral and communicates needs with marketing department
• Assists in outreach marketing efforts and resident events
• Communicates effectively with prospects, tenants, vendors, and other team members
• Maintains complex schedule to include appointments, team meetings, due dates, and conference calls
• Communicates frequently with legal team in reference to eviction proceedings and other lease violations
• Maintains working knowledge of Fair Housing and other applicable laws, rules, and regulations
• Has ability to work a flexible schedule to include weekends
• Assists in resident retention efforts and other resident needs as applicable
• Completes all other miscellaneous tasks assigned by either the regional property manager or upper management
• Exhibits strong leadership qualities and professionalism at all times

*This list is designed to be a brief description of typical job roles but does not encompass all requirements of the role that may arise from day to day. To excel in this role, a team player mentality will be required.

Benefits:

401(k) and matching options

Dental Insurance

Employee Assistance program

Employee Discount Program

Health Insurance

Life Insurance

Paid Time Off

Vision Insurance

About the Applicant

• Remains professional and positive when interacting with prospects, residents, and other team members
• Enjoys being a team player and operates in the best interest of the organization
• Is proactive and thinks outside of the box for delinquency collection, property maintenance needs, and other operational items
• Prior Property Manager or extensive Assistant Property Manager experience
• Experience with large property renovation or CAPEX projects helpful
• Possesses excellent telephone, written, and verbal communication skills
• Possesses excellent mathematic and budget comprehension skills
• Competent computer skills.
• Yardi experience is preferred.
• Must possess a valid driver’s license and reliable transportation.

Sinatra and Company is an equal opportunity employer. Selection of candidate will be based solely on merit and will be without discrimination based on age, sex, sexual orientation, race, religion, national origin, marital status, or disability.