Cross Border Logistics Rep [Tempe, AZ]

Responsibilities Oversee cross-border freight movement, ensuring goods are transported efficiently and in compliance with operational requirements. Coordinate drayage operations, including short-haul trucking from ports or border crossings to fulfillment centers or warehouses. Monitor load visibility in internal applications, using Excel and online portals to ensure shipments and containers are accurately reflected. Manage disruptions and exceptions within transportation portals, identifying issues and taking proactive steps to resolve them. Run detailed reports to understand why containers or loads have been stationary, and analyze causes for delays or lack of movement. Track containers within an assigned region, maintaining up-to-date status information and escalating issues when necessary. Provide verbal updates on events and issues within your scope of responsibility, clearly summarizing impacts and next steps. Conduct deep-dive analyses on container data, including delays and performance trends, and present findings to relevant stakeholders. Use Excel to track containers, aggregate data, and perform analysis, including at minimum pivot tables and VLOOKUP functions. Communicate effectively through tools such as Chime, Slack, email, and bridge calls, documenting issues, actions, and outcomes. Manage an assigned book of business through focused, individual work, ensuring all loads and accounts are handled accurately and on time. Move containers across the supply chain by tracking data, identifying nuances and trends, and using insights to improve operational efficiency. Leverage data management and data quality control practices to pull, validate, and analyze large data sets for operational reporting. Use data to drive root cause analysis and elimination of recurring issues, contributing to process improvement within transportation operations. Collaborate with internal teams, carriers, and vendors to resolve transportation issues and maintain strong operational relationships. Essential Skills Strong computer literacy with advanced proficiency in Excel, including pivot tables and VLOOKUP functions. Experience in operations support within logistics, supply chain, transportation, freight, third-party logistics, or vendor management. Experience in supporting logistics operations, preferably in an account management or vendor management capacity. Ability to manage customer or account relationships, handling multiple accounts and maintaining high service levels. Demonstrated problem-solving skills and proactive thinking in fast-paced operational environments. Strong written communication skills for use in Chime, Slack, email, and bridge calls. Ability to work independently in a focused, heads-down manner while managing an assigned volume of work and book of business. Experience using data to identify trends, perform root cause analysis, and drive process improvement. Data management and data quality control experience, including pulling and analyzing large data sets. Additional Skills & Qualifications Experience in manufacturing, transportation, customer service, and/or distribution environments. Expertise in MS Access is a plus. Experience with SQL is a plus. Comfort working with large, complex data sets and transforming data into actionable insights. A self-starter mindset, with a strong interest in data and enjoyment in spotting patterns and trends. Account management or customer management experience supporting logistics or related operational functions. Work Environment Work Environment The role offers an opportunity to build a career in a global logistics environment with significant room for growth. This is an on-site position . Training is conducted in-office Monday through Friday, providing structured support and hands-on learning with operational tools and systems. After training, the schedule includes remote work on Tuesdays, with the remainder of the week in-office. Standard working hours are approximately 8:00 a.m. to 4:30 p.m. You will work extensively with Excel, online portals, communication platforms such as Chime and Slack, and reporting tools to manage and analyze transportation data. The environment is data-driven, fast-paced, and collaborative, with a focus on continuous improvement and professional development. Job Type & Location This is a Contract to Hire position based out of Tempe, AZ. Pay and Benefits The pay range for this position is $22.00 - $22.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Pay and Benefits Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline This position is anticipated to close on Oct 30, 2026. Workplace Type This is a fully onsite position in Tempe,AZ. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr Aston Carter