HR Generalist

HR Generalist II


KCI | Harrisburg, NC / Charlotte, NC | Reports to: HR Manager

Location: Harrisburg, NC / Charlotte, NC


Hybrid: 4 days in office / 1 day remote


Hours: 8:30 am to 5:30 pm


POSITION SUMMARY


KCI is seeking an HR Generalist II to support the day-to-day operations of its people function. Reporting to the HR Manager, the HR Generalist II assists across a broad range of HR activities - including onboarding, benefits administration, employee relations, compliance, payroll processing, and employee records - while gaining exposure to more complex HR matters under the guidance of the HR Manager. This role is an important contributor to a small, collaborative HR team and serves as a reliable resource for employees and managers across the organization.


This is a growth-oriented role suited for an HR professional who is building their foundational skills and looking to expand their capabilities across the full HR function in a fast-paced telecommunications environment.

KEY RESPONSIBILITIES


Compliance & Employment Law (10%-20%)
• I-9 Administration: Complete and maintain I-9 forms for new hires, track re-verification requirements, and flag discrepancies to the HR Manager for remediation.
• Background Checks & Drug Testing: Coordinate pre-employment background checks and drug screening, track results, and maintain accurate records.
• Regulatory Support: Assist the HR Manager in gathering data and preparing documentation for required government reporting, including EEO-1, VETS-4212, and ACA filings.
• Unemployment & Garnishments: Process unemployment claim paperwork and assist with administering wage garnishments and withholding orders under HR Manager direction.
• Policy Compliance: Communicate organizational policies and programs to employees and help ensure consistent application across the company.


Talent Acquisition & Workforce Planning (10%)
• Onboarding: Own new-hire onboarding logistics - coordinate Day 1 schedules, prepare onboarding materials, process new-hire paperwork, and facilitate orientation to ensure a smooth employee experience.
• Acquisition Onboarding: Assist the HR Manager in onboarding employees from acquired companies - coordinating benefits enrollment, HRIS setup, and policy orientation to ensure a consistent and welcoming transition into KCI.


Learning, Development & ISO Training (5%)
• LMS Administration: Assign and track training completions in the LMS; assist the HR Manager in maintaining curriculum alignment with ISO documentation and traceability requirements.
• Training Coordination: Schedule and coordinate training sessions; follow up with employees and managers on incomplete or overdue assignments.


Performance Management & Employee Engagement (10%-20%)
• Performance Cycle Support: Assist with administering the performance review process - distributing forms, tracking completion, and maintaining accurate records in the HRIS.
• Engagement Programs: Support engagement, recognition, and retention initiatives coordinated by the HR Manager; help plan and execute company culture events and communications.


Compensation, Payroll & Benefits (40%)
• Payroll Processing: Collect, verify, and submit payroll inputs to the HR Manager on schedule; flag discrepancies and assist with resolving payroll questions from employees.
• Benefits Administration: Assist with day-to-day benefits administration - processing enrollments, changes, and terminations across Medical, Dental, Vision, 401(k), and supplemental plans; serve as a first point of contact for employee benefits questions.
• Open Enrollment: Support the HR Manager in coordinating open enrollment - communicating timelines, assisting employees with elections, and ensuring accurate system entries.
• Leave Administration: Process and track leave requests (including FMLA), maintain accurate leave records, and coordinate with managers and employees on return-to-work timelines.


Policy, Handbooks & Workforce Safety (5%)
• Policy Administration: Distribute and communicate updates to the Employee and Safety Handbooks; assist employees in locating and understanding policy information.
• Safety Platform Support: Assist with maintaining vendor-prequalification platforms (e.g., Avetta) and ensuring required submissions are completed on schedule.


Employee Relations (10%-20%)
• Employee Support: Serve as an approachable first point of contact for general employee questions and concerns; escalate matters requiring judgment or legal guidance to the HR Manager.
• Records & Documentation: Maintain accurate and organized employee records - including personnel files, attendance data, and employment changes - in the HRIS and in compliance with applicable recordkeeping requirements.
• Corrective Action Support: Assist the HR Manager in preparing corrective action and PIP documentation; coordinate logistics for termination and separation paperwork.

QUALIFICATIONS
• Bachelor's degree in HR, Business Administration, or a related field, or equivalent HR experience.
• 2-4 years of progressive HR experience, with exposure to multiple HR functional areas.
• Familiarity with U.S. employment law basics, I-9 requirements, and HR compliance fundamentals.
• Experience with HRIS and LMS platforms; proficiency in Microsoft Office (Word, Excel, Outlook) required.
• Experience supporting payroll processing and benefits administration.
• Exposure to a project-based, field-and-office workforce or multi-state environment a plus.
• SHRM-CP, PHR, or active pursuit of HR certification a plus.

KEY COMPETENCIES
• Attention to detail and accuracy in recordkeeping and data entry.
• Strong organizational skills; able to manage multiple tasks and deadlines with minimal direction.
• Dependable and discreet in handling confidential employee information.
• Clear communicator - written and verbal - with employees at all levels.
• Service mindset; responsive and approachable as a resource for employees and managers.
• Eager to learn and grow across the full HR function over time.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT


This position primarily operates in a professional office environment based in Harrisburg, NC, and routinely uses standard office equipment such as computers and phones.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to occasionally move or lift items weighing up to 15 pounds.
• Frequent communication with employees and leadership, requiring the ability to exchange accurate information in person, by phone, and in writing.
• Occasional travel to other company locations and job sites, which may include exposure to active construction or field environments requiring personal protective equipment (PPE).
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.