Call Center Representative / Collections Specialist

$15.75 per hour

Universal Fidelity LP

Houston, TX

Are you confident on the phone and comfortable handling financial conversations?

We're looking for motivated Call Center Representatives to join our growing team.

If you're goal-driven and enjoy helping resolve account issues -this role is for you here at Universal Fidelity LP.

What You'll Do

Make outbound and receive inbound calls regarding outstanding accounts
Communicate clearly and professionally
Negotiate payment arrangements and resolve account balances
Update customer records accurately in our system
Meet daily and monthly performance targets

Why You'll Love This Role

Competitive base salary
Paid training and ongoing support
Location of the office is right off I-10
Stable, full-time position
Supportive, results-driven team environment

What We're Looking For

Strong communication and negotiation skills
Comfortably discussing financial matters
Basic computer skills
Previous call center or collections experience is a plus (not required - we train the right person)

Who Thrives Here

Confident communicators
Resilient and goal-oriented individuals
People motivated by performance bonuses
Candidates who enjoy structured targets and measurable success

Growth Opportunities

High performers can advance into:

Team Lead
Quality Assurance
Account Management

We promote from within.

How to Apply

Send your resume and include:

Your availability
Interviews are being scheduled immediately.

Why You'll Love It Here:

Medical, Dental, Vision, Life Insurance and more!
Partner perks that offer discounts with over 4,000 merchants.
A fun and supportive team environment.
Opportunities for growth and advancement.
Luncheons and parties
Theme days, and monthly activities and contests
A job where your hard work truly makes a difference!

Pay Details

The positions starting pay is $15.75/hr

Founded in 1991, UFLP is a trusted call center and collection agency serving a wide range of clients. What distinguishes us is the expertise of our experienced team and the solid infrastructure we've built over more than 31 years in the industry. With a 97% diversity rate in our workforce, UFLP is proud to foster an inclusive environment. Join our team and be part of something exceptional!

Find us on Facebook and LinkedIn!

Apply

Vacancy posted 9 hours ago

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