DevOps Engineer

Q-Free is the prime mover in innovative, safe, and sustainable transportation management. We work to do two things: improve mobility and make the world better by improving traffic flow, road safety, and air quality in communities all over the world. As a member of the DevOps team, the Engineer will design, build, and maintain stable and efficient infrastructure environments required to deploy Q-Free software in internal and external networks. The position leverages people, process, and technology to stimulate collaboration and innovation across the entire software development, operations, and release process. The ideal candidate is a self-starter who is customer-oriented and has a positive, can-do attitude. Additionally, they must have excellent troubleshooting skills. Responsibilities Include: Rely on experience and judgment to independently plan and accomplish goals Facilitate communications that reach across Sales, Engineering, Configuration Management, Support, and Project Management teams Utilize a consistent DevOps approach to improve all phases of the process and ensure end-to-end quality across functions Design and build efficient and stable infrastructure to optimize service delivery to meet project uptime requirements in both cloud and client-hosted environments throughout the software development lifecycle Identify and implement automated infrastructure capabilities like backups, security tools, and monitoring Monitor, troubleshoot, maintain, and continuously improve processes for building, packaging, and deploying software Baseline recording, identifying product thresholds, and tracking trend development for performance metrics on all products (regarding deployments and configuration) Identify and implement new tools to improve deployment infrastructure and monitoring capabilities Virtual machine management, set up, and configuration utilizing VMware, Hyper‑V, etc. Construct, manage, and implement configuration management (CM) automated install processes for all products and customers Installation of proprietary, public, and third‑party software on development, test, and/or production servers. This includes customer environments. Responsible for maintaining detailed installation instructions for each installation. Ability to troubleshoot installation issues. Kubernetes management, including installing clusters on bare metal/virtual servers, managing cloud clusters, configuring, deploying, and updating pods and containers, as well as managing nodes and storage accounts. Maintain Software Release Record for each customer’s site Perform database import/exports, execute scripts; ideally be able to create and run complex SQL queries Conduct field device testing, software release rollout, OS patching, Application Configuration, COTS tool upgrades, etc. Routinely work with customers to coordinate and conduct software release rollout to production sites for multiple Q-Free products Collaborate with Sales, Engineering, and Operations to design, document, and propose architectural solutions for both current and future customers. 24/7 on-call support is required to support after-hours infrastructure issues to meet project service level agreements and performance requirements Qualifications and Competencies: Minimum of 3 to 6 years’ experience designing, deploying, and maintaining on-premises and hosted solutions Experience as a DevOps Engineer in a scalable production environment Expertise with DevOps processes and tools supporting Agile application development teams, leading to continuous integration test and deployment methods Experience with Kubernetes and management platforms like Rancher Experience with Git version control and hosted platforms such as GitHub, Bitbucket Experience with CI/CD software such as CircleCI, Jenkins Experience with scripting languages like Python, Perl, Bash, PowerShell, PHP Familiarity with common API endpoints such as REST, GraphQL, Soap Excellent oral and written communication skills Ability to self-manage assigned tasks and projects Strong knowledge of Linux and/or Windows OS administration Solid understanding of and experience with provisioning and managing infrastructure as well as applications in cloud environments, preferably in AWS. Candidate must demonstrate experience managing multi-node clusters and explain how to perform common maintenance tasks, such as changing the IP address or the host nodes, or changing the storage locations for pods and services. Q-Free America ensures our employees are happy and healthy. Our dynamic and comprehensive benefits package allows our employees to take care of themselves and their families. Our benefits package includes, but is not limited to, the following: health, vision, dental, 401(k) plan, EAP, and flexible benefits. Additionally, we offer company‑paid life, short‑term, and long‑term disability insurance. For more information, visit our website at We thank all applicants for their interest; however, we will contact only qualified candidates. Q-Free proudly celebrates diversity in our employees. EOE/AA/M/F/Veteran/Disabled Drug‑Free Workplace #J-18808-Ljbffr