Community Manager

Community Manager

Guardian has an opportunity for a full-time Community Manager to join our team at Fairhaven Gardens! Fairhaven Gardens is an 87-unit affordable (LIHTC, HUD) apartment community in Salem, OR.

The Community Manager will work to ensure that the property meets all ownership goals and objectives, enforce Guardian Management policies and procedures, and to adhere to Fair Housing and Landlord Tenant Laws at all times. A Community Manager is responsible for supervision of other property staff and vendors to provide outstanding customer service to the residents, maintain excellent curb appeal, provide well-timed and proactive property maintenance, safeguard the good financial health and stability of the properties, confirm timely compliance with all government and property program requirements, and complete all required paperwork and reports on time.

For this position, we are seeking a dynamic self-starter who enjoys working with others and excels in a fast-paced office environment. The ideal candidate will be highly organized, professional and communicative.

Schedule: 40 hours per week. Mon - Fri 8am - 5pm or 9am - 6pm.

Compensation: $28.00 - $30.00/hr DOE + bonus eligible!

Benefits: Medical/Vision/Prescription Insurance, Dental Insurance, Medical/Dependent Care FSA, Life/AD&D Insurance, Employer-matched 401-K, 10 days of Vacation Time per year, 1 hour of Sick Time for every 30 hours worked, 11 Paid Holidays + 1 Birthday Holiday + 1 Flex Holiday, Employee Assistance Program.

Guardian provides a culture in which employees are encouraged to learn new skills and develop their existing strengths. Upward mobility is a reality here! We provide ample training and opportunity for anyone who desires to take their property management career to the next level! Interested in growing along with one of the leading property management companies in the Northwest? This could be the perfect opportunity for you!

Qualification Requirements:

• High school diploma or GED.
• At least two (2) years of experience managing a multifamily community.
• At least one (1) year of experience working in affordable housing or relevant industry.
• At least one (1) year of prior supervisory experience.
• Strong understanding of and willingness to enforce Fair Housing and Landlord-Tenant Laws in the state of Oregon.
• At least one year of experience developing, maintaining and adhering to an annual budget.
• Excellent attention to detail and organizational skills.
• Strong mathematical skills and basic understanding of property budgets and financial accounting.
• Ability to speak, read and write in English.
• Ability to communicate effectively and in a timely manner; both verbally and in writing.
• Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.

Essential Functions:

• Represent Guardian in a positive and professional manner at all times.
• Act as the company's primary coordinator to assure that the company's efforts fully meet and exceed property management obligations.
• Manage all property operations in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc).
• Under the direction of the Portfolio Manager, assist in the development of operating income/expense budgets and capital budgets that reflect the owner's objectives for operating the property, cash flow requirements and leasing strategy.
• Analyze and report monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables in a timely manner.
• Administer budgets, review and analyze operations, and recommend corrective actions needed to maximize efficiency, owner and resident satisfaction, and profitability to Portfolio Manager.
• Coordinate collection and documentation of all revenues following lease obligations of tenants and Guardian's policies on accounts receivable.
• Follow confidentiality guidelines for all resident, property, owner, and Guardian information at all times.
• Direct the day-to-day activities of other property staff. Develop, hire, discharge, evaluate performance, coach and discipline staff with direction from Portfolio Manager and Corporate HR Department.
• Accurately record time worked, adhere to time keeping guidelines including approving site staff time records on a daily basis.
• Administer leasing efforts including reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, enforcing tenant compliance and performing landlord obligations.
• Identify leasing prospects and occasionally respond to routine leasing inquiries.
• Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
• Work with Portfolio Manager to identify, engage and supervise property vendors.
• Approve invoices for all goods/services required to maintain the property's upkeep to company and owner standards and in accordance with property's budget.
• Liaison with corporate departments to provide a team approach to the management of the property.
• Establish and maintain collaborative working relationships between departments and with coworkers. Prepare and lead all site staff meetings, including monthly safety meetings, and document meeting minutes to submit to the corporate office.
• Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
• Other duties as assigned by the Portfolio Manager.